IT Support Engineer
Tetrias
Total years of experience :4 years, 1 Months
Identifying hardware and software solutions.
Install and configure computer hardware operating systems and applications.
Monitor and maintain computer systems and networks.
Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
Networking Switches Management (HPE) - Configure Access / Trunk Ports, VLAN, and Routing.
Experience of Cloud Technologies, AWS and Azure.
Wi-Fi AP Management / Support / Troubleshooting (HPE ARUBA).
Firewall Management - Access Policies with UTM,
IPSEC/SSL VPN (Fortinet).
Experience of Email Technology and Web Proxy.
Basic Cyber Security Experience.
Performed Daily system monitoring to ensure integrity and availability.
Installing and upgrading hardware and software for end-user systems.
Resolving network-related issues like a local area connection problems, network access, internet, dial-ins, etc.
Virtualization Management - VMWare.
Assisting in the installation of technology like printers, scanners and cabling systems.
Responsible for local area network cables, network interface cards and wired switches installation.
Microsoft Servers / AD / DNS / DHCP Management & Troubleshooting.
Remote Support, Configure & Troubleshooting using Tools - Team-viewer/Any Desk
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