Relationship Manager - Overseas Branches Unit
National Bank of Kuwait
Total years of experience :20 years, 2 Months
- Provide professional advice on financial products to our customers
-Develop customer base and maintain existing customer relationships
-Conducts regular review and analysis on customers protfollos
-Deliver sales and revenue targets
- Conducts performance evaluation RO associates and encourages them to do better in the office.
-Handles the cases of some customer complaints which have been escalated from the supervisors.
-Conducts daily sales and operation assessments and monitors every transaction made in the business
-Personal Banker for high profit customers related with International Branches
-Conducts performance evaluation team associates and encourages them to do better in sales
.-Presenting our products and service worldwide
-Organize our portfolio, follow up our customer and increase our loyal customers
-Create and handle main databases
-Responsible for attracting new clients and retaining existing ones.
-Providing Customers with information about offered services and products,
-Recommending options based on assessment of customer's net worth, needs and risk appetite.
-Presenting information on available services such as deposited accounts, loans, Products and product alternatives
-Plan and manage sales activities.
-Involve in Sales & Marketing Plan.
-Create and implement sales promotion actions to increase bank revenue.
-Create and handle main databases.
-Organize and manage events.
-Plan and manage sales activities.
-Involve in Sales & Marketing Plan.
-Create and implement sales promotion actions to increase company revenue.
-Sell & promote company packages.
-Create and handle main databases.
I want draw your attention that I got many certificate from NBK Effective supervising Emotion intelligence Customer relationship Management Introduction to Sales