Operation Training Specialist
Mellitah Gas BV
Total years of experience :19 years, 6 Months
Work with Department Leads, HR, and Safety Manager to develop and manage effective on-boarding training programs with a focus on employee performance. Select and manage On-The-Job Trainers in Transportation and Warehouse Departments through regular training meetings, training effectiveness evaluations, one-on-one discussions and overall performance management of the OJT. Manage an on-boarding process for new Drivers and Warehouse initial training as well as extended on the job training throughout the entire 90 day orientation period; work through OJT’s to develop a process that includes follow-up training as needed for new associates to reach acceptable new-hire performance standards. Work in conjunction with HR to manage Supervisor and Manager Development Programs including FLO (Fundamentals of Leadership for Operations), Compliance Training, and other programs associated with Supervisor/Manager Development.Work with Supervisors and Managers on the job to facilitate translation of new skills and knowledge from classroom to job performance. o Conduct analysis and build programs for existing associates in high-volume positions including Drivers and Warehouse Selectors who are not performing at acceptable levels. Actively participate in the Training community including regular calls, projects and events. Drive a culture of feedback as part of development process through effective Performance Management; responsible for instructing and managing feedback process for all positions within the company. Other duties as assigned
Monitor the operation and security of all computer hardware and ensure that it is operating properly
• Serve as a primary contact for all servicing of computers, printers, etc.
• Maintain a sufficient inventory of all office and computer supplies
• Maintain all hardware and software logs updated as per departmental working procedures
• Maintain the documentation of all hardware configuration and inventory
• Maintain the activity of the antivirus management
• Understand all the department working procedures and perform the related tasks as described
Installation and maintenance of all systems within a clients digital environment.
Producing documentation on operational, system and user procedures & guidelines.
Building, configuration and troubleshooting of server and desktop hardware.
Providing advice on selection and purchase of IT equipment.
Maintaining maximum availability of supported services for users.
Obtaining quotes for supply of goods and services from suppliers.
Designing, implementing and managing Active Directory.
Monitoring the progress of third-party maintenance contract suppliers.
Ensuring that support calls are logged and handled effectively and efficiently.
Responsible for disaster recovery, closing security loopholes and access levels.
Ensure adequate antivirus protection & solutions are maintained and updated.
Identify and recommending improvements for E-mail applications & Web-page
Provide an entire supervision for new ICT infrastructure at SALICO centre (Tripoli)
Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
Directs technological research by studying organization goals, strategies, practices, and user projects.
Verifies application results by conducting system audits of technologies implemented.
Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
Managing and follow up IT third party and vendor contracts such as ISP's and maintenance suppliers.
Sanmprogetti Lummus Gas Ltd, Libya 2003 - 2008
ICT Subcontractor
Responsibilities
• Representing ELMANHAL centre for ICT services.
• ICT coordinator for hardware, system and network administration, including Windows 2000-2003 servers.
• Active directory and MS exchange server, ISA server, MS Outlook and Win2000 workstation.
• Fibre optics splicing and termination activity carrying out NC41 project (single mode and multimode FOC cables, patching, fusion splicing using FujiKura FSM40, cable measurement and testing using power meter and OTDR)
• Active directory managing of MS Windows 2000-2003 server.
• Sicon, Citrix, primavera, Volvo view, Bentley view, Photoshop including other software installation and setup.
• Coordinating ISP and post office contracts of telephones and broadband set up.
Provide ICT outsourcing services and ICT training facilities such as :
-Network installation and design
-Hardware providing
- Software installation and management
- Fiber optics installation and splicing
- Radio communication
-Microwave Communication
-RF- communication
-IC3, ICDL Training programs
- English language Training program
-OJT training courses
-Skype Training sessions
College Meni, Bangor ESOL certified Level 2 speaking and listening Academic English course - writing, speaking, listening and reading (equivalent to IELTS 6.5) Panasonic hybrid exchange systems programming and installation course in ALHARES - company for security systems
Zawia University, Libya BSc Computer Science and system analysis
