Mwila Chibuye, Systems Administrator

Mwila Chibuye

Systems Administrator

Centre for Infectious Disease Research in Zambia

Location
Zambia
Education
Bachelor's degree, BSc Hons Computing
Experience
16 years, 11 Months

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Work Experience

Total years of experience :16 years, 11 Months

Systems Administrator at Centre for Infectious Disease Research in Zambia
  • Zambia
  • My current job since February 2011

- Provide full technical support of the software systems within CIDRZ including Accounting, Human Resources, Zeprs, and Lab Systems
- Install, configure, and maintain enterprise software systems and ensure that backups are running and restore any failed systems
- Collaborate with CIDRZ partners in effecting technical solutions where necessary
- Participate in the establishment of ICT department objectives and plan and manage assigned projects
- Provide onsite support to remote offices and train end-users where necessary
- Participate in vendor meetings and product evaluations
- Provide complete and timely feedback to team members of system issues as necessary

Lead Technical Support Specialist at Centre for Infectious Disease Research in Zambia
  • Zambia
  • November 2009 to January 2011

- Completed daily backup of critical systems
- Installed and configured computer applications, managed ICT assets in various CIDRZ locations and provided regular maintenance of ICT equipment
- Maintained a good working environment and ensured that all equipment issues brought in to the workshop were resolved in the shortest possible time
- Supported and maintained SmartCare (MSSQL 2000, MSSQL 2005)
- Setup and installed local area networks
- Installed and administered Citrix virtual servers

Technical Support Specialist at Centre for Infectious Disease Research in Zambia
  • Zambia
  • June 2007 to October 2009

- Maintained ICT equipment in clinics around Lusaka.
- Installed and configured computer applications and asset deployment around various CIDRZ locations
- Run regular software and antivirus updates (Norton Symantec and McAfee)
- Responded to daily ICT support queries
- Installed Operating systems (Win 98, Win 2000, Win XP, Server 2003, Mac OSX, Linux Ubuntu /CentOS)
- Setup and configured computer and printer networking

Education

Bachelor's degree, BSc Hons Computing
  • at Greenwich University
  • February 2010
Higher diploma, Information Systems
  • at Institute for the Management of Information Systems (IMIS)
  • March 2006
High school or equivalent, Mathematics and Sciences
  • at Kabulonga Boys Secondary School
  • March 2002

GCSE High School Certificate

Specialties & Skills

System Administration
Microsoft Servers
Virtualization
Active Directory
IT Solutions
CUSTOMER SUPPORT
DREAMWEAVER
Active Directory

Memberships

International Telecommunications Union
  • Youth Fellow
  • December 2006

Training and Certifications

Molex Cable Installer (Certificate)
McAfee End Point Encryption (Certificate)
McAfee Administrator (Certificate)

Hobbies

  • Computers, Reading, Music and Sports
    - International Telecommunications Union Youth Fellow for 2006 - Installation of CITRIX virtual environment without any training