Call Centre Agent / Call Center Operators
Manoushe Street
Total years of experience :7 years, 1 Months
• Greet customer as they arrive at the shop and provide them with information about products and/or service.
• Take and punch orders in the P.O.S
• Provide information in menu items.
• Up-sell products by providing auxiliary food items information.
• Receive payment by cash, vouchers and credit cards.
• Issue receipts, refunds, or change due to customers.
• Guiding and solving queries of customer.
• Count money in cash at the beginning of the shift to ensure that amounts are correct and that is adequate change.
• Maintain knowledge of store inventory and sales activities.
• Greet customer as they arrive at the shop and provide them with information about products and/or service.
• Take and punch orders in the P.O.S
• Provide information in menu items.
• Up-sell products by providing auxiliary food items information.
• Receive payment by cash, vouchers and credit cards.
• Issue receipts, refunds, or change due to customers.
• Guiding and solving queries of customer.
• Count money in cash at the beginning of the shift to ensure that amounts are correct and that is adequate change.
• Maintain knowledge of store inventory and sales activities.
• Greet customer as they arrive at the shop and provide them with information about products and/or service.
• Take and punch orders in the P.O.S
• Provide information in menu items.
• Up-sell products by providing auxiliary food items information.
• Receive payment by cash, vouchers and credit cards.
• Issue receipts, refunds, or change due to customers.
• Guiding and solving queries of customer.
• Count money in cash at the beginning of the shift to ensure that amounts are correct and that is adequate change.
• Maintain knowledge of store inventory and sales activities.
• Greet customer as they arrive at the shop and provide them with information about products and/or service.
• Take and punch orders in the P.O.S
• Provide information in menu items.
• Up-sell products by providing auxiliary food items information.
• Receive payment by cash, vouchers and credit cards.
• Issue receipts, refunds, or change due to customers.
• Guiding and solving queries of customer.
• Count money in cash at the beginning of the shift to ensure that amounts are correct and that is adequate change.
• Maintain knowledge of store inventory and sales activities.