HR Executive
TMF Group
Total years of experience :25 years, 3 Months
• Manage the compliance requirements of the clients in terms of employee visa, business license, financial report filing, lease and office insurance, etc as required by the client.
• Provides guidance to clients about the authority requirements and processes in the UAE.
• Ensure updated information on the processes of the different authorities in the UAE.
• Review and ensure employment contracts are in compliance with the authority requirements.
• Monitor the task process and keep the client up to date until completion.
• Ensure each task is recorded to ensure accurate invoicing of the company.
• Ensure proper hard and soft filing of each task for records and reference purposes.
• Monthly Payroll preparation. Considering employee contract, leaves and other adjustments.
• Provide/Assist the Human Resource Manager, Director of Resource & Standards and the management with reports that will assist them with the changes of the company.
• Provide guide in the processing of required visa to ensure smooth entry to the UAE for new employees and visitor.
• Employee Relation: Guide employee on the policy & procedure, UAE labor/immigration law, DAFZA process etc.
• Provide support in the development the company’s Policy & Procedure and its implementation.
• Established and maintains the employee filing system.
• Manage and monitors the Leaves & Attendance of the employees.
• Arrange for corporate email and medical insurance card of new employees.
• Coordinate and monitors medical insurance claims. Prepares handouts and provide guidelines to the employees on the use of the medical insurance card, claim requirements and procedures.
• Provide business letters to the company and the employee.
• Prepares the end of service entitlement and other exit documentation of the employee.
• Supports the day-to-day and ad-hoc requirements while promoting high standards of corporate values through correspondence, telephone, and personal contact.
• Perform assigned projects and tasks as required by the department head and management i.e.:
• Coordination with candidate selection; Offer letter preparation; Induction assistance
• Assist and coordinate in the documentation for the acquisition of aircrafts.
Previous task:
• Manage the issuance of new and renewal of company ID
• Outsource new supplier and/or accommodation property as required by the company.
• Maintain the validity of company vehicle registration and property tenancy contract of the offices and accommodation. Ensure the register for vehicle and property is updated.
• Supports the daily operation and ad-hoc requirement to meet the operation of the company. This includes procurement and inventory of office supplies, arrangement of flight, hotel bookings and driver schedule management.
• Check/review the invoices of hotel, utility, car rental, supplies and telephone bills.
• Arrange and coordinate company events.
• Provides support in resolving hardware and related software issues to US customer on desktop and laptop system over the telephone. Support is extended to tracking of the shipment of the computer parts and coordinates time availability of the customer and the technician to resolve the issue.
• Provides after sales customer support and information about the products and services provided by our account.
• Ensure customer satisfaction by providing long-term solution to customer issues. This includes in-house step-by-step solution, research on the web and other tools helpful to the customers; Ranked 2nd in customer satisfaction survey in the shift.
• Daily log calls and everything pertaining to the call to provide information to the next agent
• Study and took part in all the functions of Warehouse Management System (WMS): Purchase Order, Receiving, Put-Away, User Move, System Move, Pick Line, Customer Order Processing, Picking, Order Consolidating, Dispatching and Cycle Count. The purpose of which was to provide training and first level technical support to all WMS users.
• Reports to the Warehouse and General Manager. Coordinated with the software and hardware provider and provide information that helped in the improvement of the warehouse system.
• Administer operation procedures in the company and ensure that these are in accordance with the warehouse system.
• Leads and administer proper procedures before, during and after annual Cycle Count; Key personnel in resolving discrepancies found in the record versus the actual report.
• Maintains the Warehouse system’s Item Master; Effected item promotion and discount as required, Administer procedure in receiving of stocks including documentation and resolution to discrepancies
• Tracks and investigate discrepancies between the WMS and physical stocks in the warehouse
• Monitored day-to-day pending operation transactions - i.e. Put-Away, System Move, User Move, Picking and Consolidation.
• Provides report on fast moving items for set up in the Pick Line Locations and help in the implementation on a quarterly or semi annual basis.
• Provides training and first level technical support on the use of equipment needed in the implementation of WMS like Portable TeleComputer (PTC 960SL) and palm terminal (SPT1550); Performed basic troubleshooting on PC and LAN settings.
• Assist and coordinates with the consultant (QMSC) on the proper documentation required for ISO certification.
• Organize, implement and maintains the proper filing system of company system procedure and forms
• Maintain and ensure the quality of the final documents in coordination with the department heads and the warehouse manager.
• Ensure that proper steps were taken on new/revised system procedures; and that copies were distributed to the proper recipients of the documents on time.
Undergraduate