ندى رسلان

 Prepares detailed project plans and strategies for the implementation of an engagement within the standards of project management methodologies.
 Defines project scope captured in the services statement of work by working closely with the customer and Sales to identify specific customer requirements and may assist in the creation of proposals that address current and evolving client requirement.
 Ensures projects are delivered on time, within budget and to the satisfaction of the customer and sales.
 Communicates to all EMC concerned parties any existing or potential customer escalation issues.
 Responsible for creating goals and milestones within a project to ensure EMC's commitments to the customer are achieved.
 Prepares, maintains and submits clear & concise activity/progress reports and time recording/management reports in accordance with published procedures.
 Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.
Provides a single point of contact during the project for all aspects of the engagement. Ensures a strong and seamless relationship by maintaining communications about the project to the team: sales, customers and delivery personnel.
 Holds some responsibility for achieving the EMC Bar of Excellence as the highest level of Customer Satisfaction for every customer.
 Responsible for following and executing EMC's revenue recognition rules and policies.