nadeem sha'lan, Network Team Leader

nadeem sha'lan

Network Team Leader

MADA Communications Co

Location
Kuwait
Education
Bachelor's degree, Computer Engineering
Experience
16 years, 1 Months

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Work Experience

Total years of experience :16 years, 1 Months

Network Team Leader at MADA Communications Co
  • Kuwait - Al Kuwait
  • My current job since September 2021

Responsibilities:

•Install and configure network hardware and software systems including Cisco, Huawei, and Fortinet.
•Solve service incidents accurately and timely manner to achieve client satisfaction.
•Maintain exceptional customer relationships where I have become the preferred and primary company contact.
•Configure all the customer requirements for VOIP service on MADA voice server.
•Technical project management for projects.


Project Manager & Project Engineer:

•MEW
•IUK.
•Carrefour
•KFG
•Boursa Kuwait
•Almuzaini
•MCD

IT Manager at Khalifa Al-Duaij INT.
  • Kuwait
  • July 2015 to August 2021

Responsibilities:

•Responsible for the day-to-day IT requirements of the company such as user management, troubleshooting, help and advice, Maintaining desktop applications, local area networks, and telecommunications.
•Responsible for hardware and software installation, maintenance, and repair.
•Manage the IT budgets and expenditures on hardware and software.
•Developing & maintaining the company's IT systems, software, and databases.
•Configuring and maintaining Group policy. Active Directory, DNS, and Backup management.
•Management of server software and associated backup routines.
•Installing and configuring CCTV system (DVR and Cameras).
•Conduct software upgrades and explain performance criteria, document configurations, and system specifications.
•Take care of network traffic and internet connectivity data and report on risks.
•Handle any problems related to service providers.
•Mange Fortinet ATP solutions (FortiGate).
•Manage & configure Network Access control.
•Expert in managing Network devices (Core SW - Edge SW - Routers).
•Managing & controlling Anti-virus solutions.
•DNS solutions.
•NOC (Network Operation Centre).
•Network Administrator (LAN / WAN / Wi-Fi / VOIP).
•Installing and configuring Call manager, and IP phones (Cisco / Yeastar).

Senior Network Engineer at Fast Telecommunication Co.
  • Kuwait
  • November 2012 to July 2015

Responsibilities:

•Configure, install. Maintenance for all kinds of connection Data, Voice, VPN, and Internet via "Fiber, DSL, WIMAX, 3G, and 4G" through all kinds of CISCO routers "all kinds of "switches Firewalls, and manage customer's networks.
•Configuring inter-VLAN routing on Layer-3 switches.
•Designing and implementing wireless architectures.
•Implementing traffic filters using Standard and Extended access lists, Distributed- Lists, and Route Maps.
•Planning, organizing, and managing the handled projects and following up with the concerned departments to ensure the smooth of network operations.
•Managing the client's expectations and assisting at all levels of the handled project.
•Handling the daily project activities and providing support to clients for technical issues.
•Troubleshoot corporate connectivity problems.

Projects Included - Project Engineer at:
•Muzaini Exchange.
•Al-Mulla Group

Project Manager & Project Engineer:
•Aswaq Al-Qurain.

IT Network Engineer at Al-Resala Printing Co.
  • Kuwait - Al Asimah
  • June 2010 to October 2012

Responsibilities:

•Design, installation & operation of corporate headquarters Gigabit network.
•Design, installation, operation & upgrade of server room and all its components.
•Installed all servers in all outside locations for screens (Ads Screens).
•Responsible for the installation of a network in all outside locations.
•Working on Server 2003 and 2008 Administrator.
•Responsible for the maintenance of printers and computers in all companies (NewsRama, Sign-A-Rama, Al-Resala Printing).
•Responsible for the installation of software in all locations.
•Run fingerprint software and process employees' data based on the HR department's requirements for the accountant's payroll needs.
•Studied, built, and installed a LAN from the beginning and managed all the switches in the server room.
•Initiated, planned, and installed the WAN / LAN for all locations.
•Installing and maintaining the media indoor screens.

Computer Engineer at Al-Dar Newspaper - UNMC
  • Kuwait - Al Asimah
  • April 2008 to June 2010

Responsibilities:

•Participated in the design, installation & operation of corporate headquarters Gigabit network.
•Participated in the design, installation, operation & upgrade of the server room and all its components including UPS and monitoring system.
•Installed nearly one-third of all PCs designated for general use in the different news-related sections of the newspaper.
•Responsible for the installation of a network-wide printing solution that connects all computers in the production division to a printing server, and thus to the printers.
•Installed a two-branch network service for the Easy news information distribution network to connect two branches' headquarters & printing locations.

Education

Bachelor's degree, Computer Engineering
  • at Arab Academy For Science, Technology & Maritime Transport
  • July 2007

Specialties & Skills

LAN WAN
Networks
Cisco devices
Servers
Managment
INSTALLATION
COMMUNICATIONS
ACTIVE DIRECTORY
CLOSED-CIRCUIT TELEVISION SYSTEMS (CCTV)
GROUP POLICY
DOMAIN NAME SYSTEM (DNS) SERVERS
LOCAL AREA NETWORKS
MANAGEMENT
SWITCH (ELECTRICAL COMPONENTS)
TELECOMMUNICATIONS

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

PMP (Certificate)
Date Attended:
April 2024
Valid Until:
April 2027
CCNP Voice (Certificate)
Date Attended:
April 2022
Valid Until:
April 2025

Hobbies

  • search and learning