Nadeem Butt

At Black & Grey HR, we aim to offer a truly integrated & bespoke approach towards building great employer brands. The company represents the best interest of both candidates and clients to provide complete HR solutions.

Achievements: Outperformed the target and achieved 2 million in 2019 in acquiring business and successful closures including hires of 4 C’ level executives.
Achieved annual growth of 200% YOY.
Successfully signed up 3 MNC’s and 2 Govt. agencies in the last quarter.
Achieved hiring, training, mentoring and confirming targets of 5 new resources for the team.

• Establish cost parameters and manage overall P&L of the sales Acquisition Unit.
• Monthly, Quarterly, half yearly and yearly review and forecast of sales attainment plans.
• Strategize, implement, and oversee processes for increased productivity and growth.
• Design daily operational programs that produce organizational objectives.
• Establish cost parameters and manage the overall P&L of this company / division
• Supervise employee production and mentor towards improved efficiency with internal processes that adhere to policy guidelines.
• Provide appropriate data analytics of sales and distributors and partners to appropriate management teams.
• Participate in competition analysis and pricing strategy development.
• Support other customer-facing operations, including customer service, marketing, and public relations.
• Conducting need assessment, design, suggest & implement training programs for team
• Responsible for implementing professional, career and leadership development for sales team.
• Access employee’s behavior by providing appraisal feedback, measure the change in behavior and/or performance affecting sales.

Outperformed the targets and achieved $3.8 million in acquiring new business and growing the existing client base.
Achieved annual growth of 35% YOY.
Successfully completed 3 new projects as Business Manager
• Increase the recruitment agency acquisition by 500%
• Increase the Education industry acquisition by 300%
• Setting up a new tele sales team comprising of 18 individuals in 10 offices across Middle East.
Successfully build a second layer of leaders from within the team.

Responsible for managing cross country New Business Acquisition for 10 Bayt.com offices including UAE, Kuwait, Jordan, Saudi Arabia & Qatar.
Partner with senior company leadership to drive operational sales strategy and implementation across all new business development teams
Transforming the way Bayt products were sold to all new customers through training and upgradation of skills of on the ground teams.
Responsible for defining the team’s mission and success metrics while piloting new support models for the SMB segment.
Innovation in Lead Generation Methodologies across offices to enhance operational effectiveness.
Interviewed, hired and trained new quality sales agents Improved service a strong knowledge of the company's products and services.
Provided a high level of product and leadership knowledge to new sales agents and all lines of business.
Trained new employees on company customer service policies and service level standards.
Routinely prepared and evaluated reports to identify problems and areas for improvement.
Created training manuals targeted at overcoming even the most difficult customer objections to help improve sales.
Established and enforced rules for behavior and procedures for maintaining order among a class of new hire agents.
Achieved a target of $3.8 Million in less than 8 months with a new team and grew by 30% YOY.
Grew business within Recruitment Agency module by bringing 100+ new agencies on board in 2 years
Grew Enterprise and Govt. clients in the region by selling them new ATS products and Virtual Job Fair.

Spearheaded the UAE SME growth markets with complete P&L accountability for New Business & Client Retention across teams.
• Grew the SME portfolio within the organization from 5% Market Cap to 35% Market Cap over the course of 4 years.
• Complete ownership and accountability for the SME team comprised of over 25 Account Managers + 5 Customer Service Associates.
• Responsible for team budgeting whereby evaluated preceding year performance and future market trend to arrive at rational budget for the year.
• Preparing and implementing Sales and Marketing plans to achieve or exceed
projected target and to remain ahead of the competitors in market targeting and
product positioning.
• Reviewing quarterly achievements against budget to ensure that projected sales and gross margins are being achieved and taking corrective measures as when needed.
• Guiding, training, appraising and motivating team members to ensure high degree of productivity, efficiency and commitment towards the department’s overall objective.
• Cross selling and marketing all existing and new services introduced by the company and following up on referral business to expand client base.
Customizing packages in view of client
requirements, associated business risks and long-term prospects.

Responsibilities revolved around managing a sales team, hitting individual & team
sales targets, customer servicing & retention and preparing reports for the management
based on overall performance of the team.
• Initiated and Managed industry verticals which were blue ocean verticals for the
company like Staffing Agencies & Hospitality.
• Increased market penetration in the staffing agencies domain from 5 Staffing Agencies
to 56 in the first year and then 100+ agencies in the second year