Travel Director
Maritz Travel Company
Total years of experience :14 years, 1 Months
Global event management company producing first-in-class meetings, conferences, and incentive travel for Fortune 500 companies.
Client-facing position with an emphasis on creating a seamless event experience for all attendees.
Manage 3rd party contractors and suppliers to meet high expectations on tight deadlines.
Regularly serve as handler to VIP contacts and executives due to strong interpersonal and organizational skills.
Efficiently manage budgetary decisions with the Maritz account team to adhere to budget.
Create a calm and professional team environment, fostering trust and open communication.
Generate efficient and effective problem solving skills by providing solutions in a timely manner to ensure a successful event.
Manage self-contained projects in conjunction with a larger team.
Utilized professional and efficient customer service skills through open communication to inspire customer purchases and enhance selling efficiencies.
An established full-service travel agency known for its dedicated customer care, individualized international vacations, and destination weddings.
Demonstrated financial acumen by managing the costs, budgets, and payments of clients.
Managed customer experience from inception to the finish by planning and organizing itinerary package to determine travel destination, transportation, travel dates, financial considerations, accommodations, and insurance; all while remaining within a finite budget yet maximizing experience.
Organization for multiple clients at one time, from 20-30 simultaneous projects.
Collected and processed all payments, receipts, and formal paperwork.
Conducted site inspections internationally and locally to coordinate and negotiate relations for client discounts and promotional travel incentives.
Researched and marketed travel destinations via social media and radio ads.
Mid-sized lake resort known as a destination for both corporate and leisure travelers. Hosts conventions, group meetings and conferences ranging from intimate 20 person gatherings to larger 300 person events.
Managed catering and banquet events for conferences in attendance of 20-200 guests.
Created marketing material for social media promotional campaigns and email blasts.
Produced digital marketing that included promotional videos
