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Nadr Mdthkwr, Operation and Admin Manager

Nadr Mdthkwr

Operation and Admin Manager·Integrated Health Services

United States

Master's degree, Human Resources Management

Work experience

Total years of experience: 34 years, 11 months

Operation and Admin Manager

September 2011 - Present

Integrated Health Services

United States

September 2011 - Present

• Coordinating clinical operation with scheduling and patients health care follow up.
• Streamlining clinical operation with sleep lab patients follow up and decreasing no-show.
• Managing office resources and coordination supply replenishment operation wide.
• Managing lab supplies, coordinating tech schedules, conducting quarterly and weekly meetings.
• Conducting internal audit on medical billing and ensuring quality control and compliance.
• Coordinating in-service events, confirming guests, venue setup and MC functions.
• Coordinating petty cash handling, staff management, inventory control and monthly reporting.

Company industry:
Other Healthcare Services
Job role:
Administration

Director of Community Outreach

February 2007 - Present

C.A.I.R.

United States

February 2007 - Present

• Delivering sensitivity presentations and cultural awareness informative sessions to city and state officials.
• Engaging 350 diverse local businesses in funding and supporting office operations through event sponsorship.
• Leading volunteers and working with diverse community members throughout Northern Ohio, USA.
• Promoting five fund-raising banquets and achieving $1.1mil in aggregate pledges and donations.

Company industry:
Non-profit Organization
Job role:
Teaching and Academics

Membership Services Consultant

May 2010 - April 2011

Greater Cleveland YMCA

United States

May 2010 - April 2011

• Coordinating membership services, accelerating scholarship membership benefits processing, and improving members’ relations.
• Streamlining membership enrollment, decreasing cancellations and increasing NSF/Denied membership dues collections.

Company industry:
Sports & Outdoor Activities
Job role:
Customer Service and Call Center

Human Resources Manager

September 2004 - March 2007

MathCo Sunoco

United States

September 2004 - March 2007

• Managing 10 staff, recruiting, hiring, training and coaching staff on closing tactics and good customer service.
• Developing staff skills, performing performance appraisals, payroll, scheduling and incentive program reviews.
• Responsible for $3.3 mil budget, promotional campaigns and coordinating business requirements with HR needs.
• Negotiating with suppliers, promoting services to area businesses and managing state compliance requirements.

Company industry:
Automotive Dealership & Distributor
Job role:
Human Resources and Recruitment

Linguist Consultant

March 2003 - September 2004

SM Consulting & Titan Corp

United States

March 2003 - September 2004

• Cat. II SC, providing translation (Arabic/English), cultural, religion and tradition consultation services.
• Working with USA - Army in Iraq(2003), and the USA - DIA in Qatar(2004), on issues of classified nature.
• Assisted in establishing governing entity and coached on time management, and organizational planning.
• Participated in news conferences, local dignitaries, government officials, and Iraqi tribal leaders meetings.
• Coordinating with USA-Army Civil Affairs $33mil in infrastructure projects with local government agencies.

Company industry:
Business Consultancy Services
Job role:
Other

Independent Agent and Business Owner

January 2002 - March 2003

MJM Consultants Int'l.

United States

January 2002 - March 2003

• Representing NASE and Primerica F.S. in providing financial, health, and life services on consultative basis.
• Targeting small business owners, families and individuals and focusing on special community needs.
• Providing clear interpretations of services, options and benefit packages to assist in decision making.

Company industry:
Insurance & TPA
Job role:
Other

General Manager

June 1995 - June 1999

Ghassan A. Al-Solyman Trading Compnies (IKEA & SIC)

Riyadh, Saudi Arabia

June 1995 - June 1999

• Managing three business divisions kingdom wide; four distribution branches, manufacturing and retail outlets. Directing 45 diverse staff members.
• Controlling $9.5 mil budget and successfully turning around a troubled operation into profitability in six months.
• Strategic financial planning, developing new markets, decreasing overhead by 7% and increasing sales by 12%.
• HRM, restructuring compensation benefits, saving 13% on payroll and increasing efficiency by 22%.
• Securing 77% of procurement and distribution contracts through negotiating with international suppliers.

Company industry:
Retail & Wholesale
Job role:
Management

Executive Assistant to CEO

November 1993 - June 1995

Ghassan A. Al-Solyman Trading Companies (IKEA & SIC)

Jeddah, Saudi Arabia

November 1993 - June 1995

• Communicating organizational objectives downward and across departments and mentoring staff.
• Developing and implementing an Employee Performance Appraisal and Reward System company wide.
• Coaching 455 staff, supervisors and managers on objective setting and organizational objectives.
• Participating in annual catalog pricing, in store training, operational reviews and staff counseling.
• Creating a control system to minimize merchandise waste and maximize revenue through AS-IS sales.

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

Human Resources Manager

January 1989 - November 1993

Khyry Trading & Earth Moving Equipment Sales and Services

Jeddah, Saudi Arabia

January 1989 - November 1993

• Working with technicians, mechanic and general laborers to maximize company efficiency and productivity.
• Developing and implementing job card production review and monitoring performance on the basis of management by production.
• Responsible for scheduling job shifts, pay roll control, hiring personnel and complying with passport office residency and proper documents filing.
• Managing employee time cards and overtime restrictions as well as scheduling vacation time and replacement support..
• Organizing workforce in team format to better improve productivity and to encourage cooperation between different functions.

Company industry:
Construction & Building
Job role:
Management

Education

Cleveland State University

December 2001

December 2001

Master's degree, Human Resources Management

United States

GPA (point): 3.76 out of 4

GPA (point): 3.76 out of 4

Also, MBA in international business relations

Skills

Executive Level Presentations
Expert
Executive Level Presentations
Expert
Negotiating Contracts
Expert
Negotiating Contracts
Expert
Strategic Financial Planning
Expert
Strategic Financial Planning
Expert
EFFECTIVE COMMUNICATION
Expert
EFFECTIVE COMMUNICATION
Expert
Negotiations
Expert
Negotiations
Expert
Coaching
Expert
Coaching
Expert
Problem Solving
Intermediate
Problem Solving
Intermediate
Communication
Expert
Communication
Expert
Executive Level Presentations
Expert
Executive Level Presentations
Expert
Negotiating Contracts
Expert
Negotiating Contracts
Expert
Strategic Financial Planning
Expert
Strategic Financial Planning
Expert
EFFECTIVE COMMUNICATION
Expert
EFFECTIVE COMMUNICATION
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
Accident & Health, Life Variable Annuities
State of Ohio - USA
May 2002 - May 2002
Member of Earnest & Young Int'l.
Whinney Murray & Co.
Jan 1994 - Jan 1994
Association 105tm
BASE
Dec 2002 - Dec 2002
University of Nevada - USA
Islamic Training Foundation
Dec 1996 - Dec 1996

Recommendations

Aqib Sakhia

Jan 2012

Jan 2012

n/aColleague

I have worked with Nadr on numerous projects over the years. I found him to be intelligent, hardworking, and focused. He was always a great asset to the team regardless of the nature of the project.