System Analyst
Emirates Industrial Laboratory
مجموع سنوات الخبرة :4 years, 0 أشهر
PROFESSIONAL QUALIFICATIONS:
4 Years of Experience (Jan 2012 to Dec 2015)
System Analyst (August 2014 to Dec 2015)
Windows Server maintenance.
ERP and SQL server installations
Examine existing IT systems and business models.
Analyze systems requirements.
Implement, configure and test feasible solutions
Handling the IT issues and leading the IT team in the organization.
Providing training and user manuals to users of a new system.
Producing project feasibility and costing reports to the top management.
Translating client requirements into highly specified project briefs
Programming report formats according to the higher management needs.
HR module implementation in the ERP system
Updating the report formats in the existing system
Handling modifications in the ERP system and coordinating with the programmer
Email management
Website design and maintenance
Regular backups of all the systems in the organization and restoring if needed.
Antivirus maintenance.
IT equipment and purchase handling.
Avaya management and PB AX troubleshooting.
Software Coordinator (April 2013 to August 2014)
Supported ERP System.
Managed SQL Server 2005.
Designing Crystal Reports.
Working closely with ERP vendors to develop a tailor made software system as per company regulations.
Testing, Customization & Implementation of ERP - HRMS, FMS, LIMS for all clients on the network.
Test and provide quality assurance and data accuracy for ERP.
Handling ERP training to our employees.
Designing User Manual for ERP.
Generating monthly reports of sales analysis to the Higher Management.
IT Engineer (Jan 2012 to April 2013)
Managing and upgrading Firewalls and Corporate Anti Viruses.
Supported Microsoft Office 2007/2010.
Performed upgrades, installations of software and drivers and essential desktop troubleshooting.
Configuration and maintenance of network printers.
Managed internet access in the organization.
Assure that all samples are invoiced on timely basis.
Carry-out regular check of the servers and provide technical support on users PC.
Liaise with vendor for IT projects, IT purchases, server’s upgrades deployment, rollout software patches, security hardening, and project management.
Monitoring and fine tuning for the server’s performance.
Responsible for Installation and Configuration of PC, Laptop, Server and Peripherals.
Responsible for maintenance of IT equipment’s.
Creating user account, email ID’s for the new users and adding them in their corresponding mailing group.
Providing access rights of shared folders to new users & also to existing users based on the requirement, approval.
Responsible for the management of Systems for Antivirus installation, and Microsoft security updates.
Manage and maintain IT systems and network infrastructure.
Provide system administration.
Provide end user support for IT related software and hardware issues.
Manage and maintain company intranet/internet.
Knowledge of LAN/WAN PPPoE/PPTP configuration.
Responsible for providing technical assistance in configuring landline telephone connections along with their extension numbers for new users.
Maintaining All Computers Hardware and Software Up-gradations.
Regular maintenance of the Desktops, Printers, Scanners, Server Room Equipment (Including: Servers, Routers, Switches, Firewall, and UPS etc.).
Scheduled Health Check of the servers and data equipment.
Security hardening for Internet/Intranet access, both Workstations & Firewalls.
Can maintain Account and emails of new and existing users in Active Directory and Exchange Server.
To coordinate with the respective vendors and ISP service providers on any issues and inquiries.
Manage & maintain system licenses, inventory list, IT maintenance, network diagram, IT infrastructure policy & SOP.
Responsible for the overall IT monitoring
Master in Information and Technology