IT Network Engineer
Force Motors
Total years of experience :12 years, 0 Months
Network engineer, system support engineer
Network support to client on remote location . Sweden.US APAC UK UAE regions. Network installation configuration. troubleshooting.Router Switches Wireless controller. Access point.
Using SNOW (Service Now) Ticket tool and I have experience of Remedy Ticket Tool also.
Installation, configuration of MS Outlook 2003, 2010 and 2013.
Installation and pushing windows update by remedy tool.
Working on WDS and SCCM function.
Update group policy and bit locker system.
Providing Remote Technical support via Microsoft Communicator LYNC and Skype, Desktop Sharing and Microsoft Remote Assistance.
Provide IT facility management services for desktops, laptops.
Installation and troubleshooting of dual monitors, local and Network Printers.
Coordinating with the Vendors for Hardware issues and part purchase issues with Dell India.
Configuration ADSL router, modem and switches.
Maintain Network, Local and remote location network.
Installation and trouble shooting of McAfee, Trend Micro and Symantec.
Operation System XP, Vista, Win7 and Win8: Installation, configurations and troubleshooting.
SERVER SUPPORT:
Server 2003, 2008 and 2012: Good knowledge on installation.
Active directory installation and configuration on server 2003 and 2012.
Create users and groups on domain server
Group policy implementation on users and groups required.
Configure DNS server and monitoring and maintain DNS zone.
Configure DHCP server and monitor.
Getting server backup by tools and manually.
Controlled Reboot of Server for hardware repair / replace
Manage user Accounts Permissions to folder.
RAID Configurations and Disk management utilities tools.
Restart of services and dependencies.
Using e experience of Remedy Ticket Tool also.
Installation, configuration of MS Outlook 2003, 2010 and 2013.
Installation and pushing windows update by remedy tool.
Working on WDS and SCCM function.
Update group policy and bit locker system.
Providing Remote Technical support via Microsoft Communicator LYNC and Skype, Desktop Sharing and Microsoft Remote Assistance.
Provide IT facility management services for desktops, laptops.
Installation and troubleshooting of dual monitors, local and Network Printers.
Coordinating with the Vendors for Hardware issues and part purchase issues with Dell India.
Configuration ADSL router, modem and switches.
Maintain Network, Local and remote location network.
Installation and trouble shooting of McAfee, Trend Micro and Symantec.
Operation System XP, Vista, Win7 and Win8: Installation, configurations and troubleshooting.
Technical Support CAS (Core Application Software) application software
Install of Local/Network Printer, & Share the permissions
Remotely Handling client machines in Linux Ubuntu and Windows System
Configuration & Troubleshooting of Local & Network Printers.
Configuration Adsl router, modem, HP switches.
Maintain Network, Local area network
Addition of New Branches in the existing Network.
Managing and Troubleshooting client Linux Ubuntu machines Provide Suggestions.
Remotely Handling client machines in Windows Operating System
Troubleshooting Microsoft Outlook, Outlook Express.
Installation and trouble shooting of McAfee & Trend Micro in client side.
Manage user Accounts Permissions to folder.
Configuration & Troubleshooting of Local & Network Printers
Install of Local/Network Printer, & Share the permissions.
Operation System
XP/Vista/Win7: Installation, configurations and troubleshooting
Server 2003/2008: Good knowledge on installation.
Microsoft patches, Anti-Virus details and desktop application support and remote
Desktop support
Basic LAN-
IP address allocation, conflicts, able to differentiate the required network from the
Others and wireless LAN.DHCP setups.
AD domain: (a). Attach desktops to domain
Different Hardware (DELL, ACER, LENOVO, Toshiba etc.) and configurations.
Printer L1 issues.
Configure DNS server and monitoring and maintain DNS zone.
Configure DHCP server and monitor.
Getting server backup by tools and manually.
Controlled Reboot of Server for hardware repair / replace
Create FILE server and IIS web server.
Manage user Accounts Permissions to folder.
RAID Configurations and Disk management utilities tools
Expert in trouble shooting Skill Set: PC Installation, Formatting, Troubleshooting,
Router configuration, Systems Backup
Maintain Network, Local area network,
Remotely Handling client machines in Windows Operating System
Troubleshooting Microsoft Outlook, Outlook Express.
Installation and trouble shooting of McAfee & Trend Micro in client side.
Manage user Accounts Permissions to folder.
Configuration & Troubleshooting of Local & Network Printers.
Support to link vendors i.e. Tulip, HCL, Reliance and TATA.
Remote Supports to Engineers for new installation and link Commissioning.
Addition of New Branches in the existing Network.
Configuring Static Routes for Venkys Network.
Install of Local/Network Printer, & Share the permissions.
Managing and Troubleshooting client machines Provide Suggestions.
Operation System
XP/Vista/Win7/Win 8: Installation, configurations and troubleshooting
Server 2003/2008: Good knowledge on installation.
Microsoft patches, Anti-Virus details and desktop application support and remote
Desktop support
Basic LAN-
IP address allocation, conflicts, able to differentiate the required network from the
Others and wireless LAN.DHCP setups.
Configure Cisco routers 1700se, VLAN, RIP, and Static Routing.
Basic networking. LAN supporting.
Basic Cisco switches and router.
Maintaining VLANs in the L3 Switch.
Maintaining Network Asset Details
Maintaining Network Documentation in the MS-excel.
Maintaining new changes in the network in the documents
Router flash backup.