Nagwa Yehia Ramadan, IT support & Data entry

Nagwa Yehia Ramadan

IT support & Data entry

Saba IP

Location
Qatar - Doha
Education
Bachelor's degree, Information Technology
Experience
15 years, 3 Months

Share My Profile

Block User


Work Experience

Total years of experience :15 years, 3 Months

IT support & Data entry at Saba IP
  • Qatar - Doha
  • My current job since October 2009

1.Data entry and printing of correspondence and reply to emails in both Arabic and English.
2.Arrange appointments and follow-up, hotel reservation to the guests of the company.
3.Support, information technology department to monitor the performance of computer hardware.
4.Assist staffs who are facing any problem in dealing with the software or any malfunction.

Call center at pan arab research center qatar
  • Qatar - Doha
  • January 2008 to September 2008

1 - Contact customers for some companies and ask them about the extent of satisfaction with the services of companies.
2 - to inquire about some of the services offered by companies to their customers and what are their proposals.

This is done over the phone and fill out questionnaires designed on the computer.

Education

Bachelor's degree, Information Technology
  • at california Universty
  • July 2012

Scholarship from ASK-PC Academy in (Information Security Expert), in process.

Specialties & Skills

Computer Hardware Troubleshooting
Software Systems
Windows Server 2008
Computer Science
Computer Security
Use SQL professionally
Server 2003 & 2008 Adminstrator
Good understanding and dealing with computer languages PHP, Pearl , HTML, XML
Holding CISP certificate

Languages

English
Intermediate
Arabic
Expert

Training and Certifications

Business Communication and presentation Skills (Certificate)
Date Attended:
July 2011
Valid Until:
August 2011