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عدد الطلبات التي تم تقديمها

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نُقدّر رأيكِ

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تم إلغاء حظر المستخدم بنجاح
نهلة أحمد, Admin Assistant

نهلة أحمد

Admin Assistant·German Press Company

الكويت

دبلوم عالي, Administration And Tourism

الخبرة العملية

مجموع سنوات الخبرة: 15 سنوات, 9 أشهر

Admin Assistant

يناير 2026 - حتى الآن

German Press Company

السالمية، الكويت

يناير 2026 - حتى الآن

• Prepared, reviewed, and translated official documents, reports, letters, and memos
in Arabic and English.
• Coordinated with sales and management to prepare sales reports, quotations, and
tender documentation.
• Supported the sales team by organizing required documents for tender
submissions and client proposals.
• Liaised with internal departments (Sales, Finance, HR) to ensure smooth workflow
and task completion.
• Assisted with HR administrative tasks during staff absence, including coordination
and documentation.
• Followed up with clients regarding payments in coordination with the Finance
Manager.
• Ensured efficient office operations by handling correspondence, courier services,
and administrative scheduling.

مجال الشركة:
الإنتاج الإعلامي
الدور الوظيفي:
إدارية

CRM Executive

أغسطس 2018 - سبتمبر 2025

al mojil

الكويت، الكويت

أغسطس 2018 - سبتمبر 2025

مجال الشركة:
الأجهزة الطبية والصحية
الدور الوظيفي:
الطب والرعاية الصحية والتمريض

Senior CRM Executive

أكتوبر 2018 - أغسطس 2025

Abbott Nutrition NL

محافظة العاصمة، الكويت

أكتوبر 2018 - أغسطس 2025

• Continuously improve customer communication to engage, retain and maximize
customer lifetime value under the perspective of a positive customer experience.
• Set up, test and measure campaigns suited to country requirements across
multiple channels
• Update and maintain the CRM system with client information.
• Work with business and marketing and product teams to develop test and
measurement plans for new and innovative CRM activities
• Translate business priorities into robust IT Systems and Architecture requirements
• Continuously communicate within the team to ensure clear visibility and understanding
of their individual roles and growth aspirations
• Ensure clear accountability, targets, timelines and deliverables for each major initiative
• Monitor project budget and resources while working with colleagues and project
team members
• Build strong relationships with business divisions and departments globally
• Understand, monitor all relevant KPIs and act proactively to improve them
• Define and communicate clear monthly and quarterly targets on defined KPIs, like
orders, retention rate, sends etc
• Track the progress of approvals for proposals and tenders
• Training and on boarding of new associates
• Managing exceptions within our network - dealing with internal operational issues
and advising our customers (Internal & external)
• Monitor responsiveness on query resolution with Customer
• Responsible for creating value to customers and provide Abott integrated solution
when there is opportunity
• Daily problem solving in order processing

مجال الشركة:
المستشفيات الطبية
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Senior Sales Executive

سبتمبر 2015 - أكتوبر 2018

Amlak Egypt for Real Estate

القاهرة، مصر

سبتمبر 2015 - أكتوبر 2018

• Soliciting Amlak Group products inside and outside Egypt.
• Build and maintain strong, long-lasting relationships with existing clients to ensure client
satisfaction and retention
• Develop and execute strategic sales plans to achieve international sales targets and
expand market share
• Identify and prospect potential clients in international markets, build strong relationships,
and present compelling product offerings.
• Manage the entire sales cycle, from lead generation and qualification to contract
negotiation and closing deals.
• Provide regular sales reports, forecasts, and market analysis to management, highlighting
key insights and recommendations.
• Work closely with the customer service team to ensure exceptional post-sales support and
customer satisfaction
• Serve as the primary point of contact for clients, addressing their inquiries, concerns, and
service requests in a timely and professional manner.
• Attend industry events, conferences, and networking sessions to promote the companys
services and build relationships with key stakeholders
• Overcome clients resistance or hesitation to be able to offer solutions to problems
• Conduct surveys to evaluate customer satisfaction
• Stay updated on industry trends and cruise offerings

مجال الشركة:
البناء والتشييد
الدور الوظيفي:
المبيعات

Talent Acquisition and Training Specialist

مايو 2013 - سبتمبر 2015

Dar Al Omran For Development

القاهرة، مصر

مايو 2013 - سبتمبر 2015

• Managing the end-to-end recruitment process; from sourcing to interviewing
• Screen resumes and conduct initial phone interviews to assess candidate qualifications
• Collaborate with hiring managers to understand staffing needs and develop recruitment
strategies
• Source potential candidates through online channels, networking, and other creative
methods
• Coordinate and schedule interviews with hiring managers and candidates
• Manage the offers and onboarding process for new hires
• Develop and implement organizational development initiatives to improve employee
performance and engagement
• Conduct training needs assessments and develop training programs to address skill gaps
• Set high recruitment standards ensuring operational excellence and compliance
• Support candidates throughout all stages of the application and hiring process and ensure
a signature candidate experience.
• Meet key recruiting performance metrics
• Conduct regular follow-ups with managers to determine the effectiveness of recruiting
efforts
• Place and update all job postings in various Media including internet/intranet sites,
colleges, social networks, community boards, and staffing partners.

مجال الشركة:
البناء والتشييد
الدور الوظيفي:
الموارد البشرية والتوظيف

Administrative Assistant

يونيو 2010 - مايو 2013

Al-Diyar Construction Company

القاهرة، مصر

يونيو 2010 - مايو 2013

• Greeting all visitors, clients, and employees in a friendly and professional manner upon
their arrival at the office
• Providing visitors with necessary information and ensuring their needs are addressed
promptly
• Receiving and distributing incoming mail, packages, and deliveries as well as organizing
the outgoing mail and coordinating courier services when needed
• Providing administrative support to Asset Management department, including data entry,
PO creations, ISO documents filing and scanning document
• Assisting with the preparation of reports, presentations, and other materials as requested
• Assisting in scheduling appointments and meetings
• Maintaining meeting rooms schedule and ensure it aligns with the organizations priorities
• Monitoring and maintaining the cleanliness and tidiness of the reception area, ensuring it
reflects the professionalism and brand image of Al-Diyar
• Coordinating with office boys for any repairs or maintenance requirements
• Maintaining stock of office stationery, and keeping track of supplies
• Support the HR team in maintaining employee files and records

مجال الشركة:
البناء والتشييد
الدور الوظيفي:
إدارية

التعليم

Helwan University

يوليو 2012

يوليو 2012

دبلوم عالي، Administration And Tourism

مصر

Helwan University - Faculty of Tourism and Hotels

يناير 2012

يناير 2012

دبلوم، Administration And Tourism

مصر

faculty of archaeology

يونيو 2010

يونيو 2010

بكالوريوس، egyptology

مصر

(sacandary school

يناير 2009

يناير 2009

الثانوية العامة أو ما يعادلها، generally

مصر