Systems Administrator cum Team Leader
Future Entertainment Works CO.
Total years of experience :20 years, 10 Months
Skills Used during my tenure with FEW CO.
• Linux server (redhat, Ubuntu, debian) installation & configuration.
• VMware ESXi Implementation, installation & configuration.
• Experienced in IPTV middleware administration, currently working on Minerva Networks xTV 5.4.
• Experienced in implementation of IPTV gateways, such as Anevia’s Flamingo XL, 660E chassis have also implemented Appear TV DVBs gateways.
• Fully experienced in computer OS functionality including Linux OS, Macintosh & Windows (Client & Servers).
• Active directory management, NTFS security, disk quota management
• Very deep understanding of OSI Model, TCP/IP protocol suite.
• Well understanding of Bridging and switching concepts and LAN technologies, IP addressing and sub netting, Routing concepts
• Network processing, centralized and distributive network connection
• Switches: Basic Configuration & VLAN setup on Cisco 1900, 2950, 2960 Switches
• Router: Basic Configuration & monitoring of Cisco 2500, 2600, 1800
• Vlan: configuration, switching isl, dotlq
• Installing, configuring and administering network technologies
• Fully expertise knowledge of, DHCP Server, DNS Server, Proxy Server on Linux and windows
• Operating FTP, SSH & Samba Server in Linux Environment
• Basing understanding for Linux shell scripting
• Back-up and restore of all critical resources including router & switches IOS, Outlook, DHCP, DNS & Linux servers
• Linux user management creating, changing group, and assign permission on resources
• Recover of root password securing terminals
• Use of Linux OS as router (implemented on CentOS 6)
• Troubleshooting hardware and software problems
Job responsibilities includes
• Managing a team of technical support engineers & technicians.
• Participated in designing software application and hardware devices installations.
• Proposed, designed and implemented Help Desk system, currently working on Manage Engine Help Desk 8.2.
• Trained engineers and technicians on installed IPTV & AV systems in side project.
• Preparing weekly reports, technical documents & technical tracking sheet.
• Weekly review & approval of the quality & technical team reports.
• Development of standard document templates for quality team.
• Responsible for Customer Satisfaction survey planning and issue escalation.
• Weekly reviewed and verified tasks performed by the project engineers as per standard & policy.
• Define the system and technical architectures including the major software components of the system, interfaces and hardware configuration.
• Provide consultation on performance; monitor and tune growth of the database and operating environment.
• Identify innovations and advancements in technology that can enhance the efficiency, functionality, distributed nature, performance, and cost of maintaining the new production environment.
• Floor uprising, Network cabling, Fiber Cabling, Mounting of Servers.
• Supervised the installation of IPTV infrastructure (Rack preparation, cable termination, Servers installation & configuration) on a royal palace Rowda Khurraim.
• Lead the team of technical staff to upgrade the existing video wall engines to a newer model. Worked as a team member of technical staff to integrate the gaming systems developed to run with dual projector. (Panasonic 12000 DLP
Delivered full support for maintenance and managing of large construction project (Royal Palace Riyadh) with 60+ terminal with implementing ISA 2004 firewall as front end as security tool and also for internet caching and sharing server.
Implemented the Group Policy for the domain users using MS Server 2003, I have been working mainly in the networks, troubleshooting MS Servers, responsible management of the Terminal, VPN and Proxy servers for the company’s network. Deployed the VPN sites for the company on remote branches and used security IP cameras over that VPN connection.
Hardware troubleshooting also skills includes making RAID, installing
SCSI HDD, hardware maintenance and designing infrastructure and troubleshooting of LAN, WLAN. Managed Active Directory Installation and creating new users and applying group policy through domain site.