najlaa loualid, Flight attandent

najlaa loualid

Flight attandent

Etihad Airways

Location
United Arab Emirates - Dubai
Education
Bachelor's degree,
Experience
6 years, 7 Months

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Work Experience

Total years of experience :6 years, 7 Months

Flight attandent at Etihad Airways
  • United Arab Emirates - Abu Dhabi
  • January 2006 to May 2010

 Attend preflight briefing, and then carry out pre flight duties (checking the safety equipment -ensuring the aircraft is clean & tidy, all meals and sufficient supplies are on board.
 Welcoming passengers on board & demonstrate safety procedures and ensuring that cabin is secured.
 Serving refreshment and selling duty free goods and advising passengers of any allowance restriction in force at their destination..
 Giving first aid to passengers when necessary.
 Completing paper work, including writing a flight report.

Guest service officer at Grand Hyatt Dubai hotel
  • United Arab Emirates - Dubai
  • November 2003 to December 2005

 Provide general secretarial services as well as re-conformation & ticket handling.
 Typing, faxing and photocopying. Educate guests on the proper use of office equipment and processes, such as computers and long-distance calling.
 Provide information on the import and export business and trading to guests as requested.
 Adopt a friendly, helpful and pleasant attitude to all guests.
 Seek advice and guidance from the Business Center Supervisor, or Assistant Manager whenever encounters difficulties or special requests in daily operation.
 Maintain close working co-operation with other departments as well as all sections in Front Office.

Education

Bachelor's degree,
  • at bachalorea degree
  • December 2000

Experimental science

Specialties & Skills

Problem Solving
Organisational Skills
Computer Service
Communication Tools
computer

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

In the theoretical and practical examinations of C.S.S Safety- rescue, Grooming, Catering, and Boei (Training)
Training Institute:
INFOHAS
Date Attended:
September 2002
HR & ADMINISTRATION Skills (Training)
Training Institute:
NADIA
Date Attended:
September 2010