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Naresh Jagtiani, Heod Of Operation

Naresh Jagtiani

Heod Of Operation·Al Yasra Foods LLC

United Arab Emirates

High school or equivalent, Business Administration

Work experience

Total years of experience: 30 years, 10 months

Heod Of Operation

April 2019 - July 2020

Al Yasra Foods LLC

Dubai, United Arab Emirates

April 2019 - July 2020

Serve as the Head of Operations and direct the development and implementation of operational plans aimed at maximizing the overall efficiency and effectiveness of business procedures. Spearhead the execution of brand strategies to maintain a positive company image and identity. Champion the management of cross-functional teams inclusive of sales, logistics, technical, as well as finance and efficiently establish monthly targets for sales teams. Monitor activities to ensure the attainment of established targets while establishing budgets and overseeing the entire forecasting function in collaboration with the finance team. Build and maintain strong working relationships with coffee machine companies to get the right solution for the product and constantly identify innovative ways to procure new products and increase revenue. Manage all operations for the organization’s beverage division to successfully build the Jacobs coffee brand and regularly analyzed activities to identify areas of improvement and implement optimized solutions.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

B2B MANAGER

September 2012 - September 2018

Perfetto Trading company NESPRESSO

Dubai, United Arab Emirates

September 2012 - September 2018

Successfully identified and developed new business opportunities aimed at increasing company profits and spearheaded the construction and execution of effective sales strategies to foster the achievement of the organization’s revenue and sales targets. Actively participated in corporate and promotional events to expand brand awareness and obtain new clients and created as well as sustained mutually beneficial relationships with key accounts to maximize customer satisfaction. Strategically led and managed a team of eight that deal with customer care while training and developing high performing teams to enhance productivity and improve efficiency. Liaised with key stakeholders to develop communicate and obtain service level agreements and successfully obtained bids for tendering projects.
Achievements:
• Exceeded in profitable sales, contributing to over 60% of the company’s profits.
• Acquired an impressive portfolio consisting of prominent companies such as EMAAR, Jumeirah Hospitality Group, Emirates Catering, Fly Dubai, ADNH Compass, etc.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Regional Sales Manager

August 2009 - July 2012

COFFEE PLANET – Dubai, UAE

Dubai, United Arab Emirates

August 2009 - July 2012

Acted as the company’s brand ambassador and effectively led the construction and execution of plans aimed at expanding the presence of the organization and its brands. Effectively built as well as maintained favorable relationships with clients to ensure optimized sales while liaising with customers to gain insight and maximize customer satisfaction. Developed and executed cutting-edge strategies to facilitate the accomplishment of organizational goals and objectives and effectively directed teams on sales presentations. Created proposals and oversaw business relations amid small to medium- sized companies such as hotels and airlines.
Clients:
• EtihadAirways
• Emirates, `Supreme Food Services’ (bulk sales to Afghanistan)
• Al Wasl Group
• Dubai World Trade Center DWTC
• R Offices in JLT
• Coral Group of Hotels
Achievements:
• Contributed to helping CoffeePlanet in achieving a turnover of the food service side of the business by 80%.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Sales Manager

August 2006 - August 2009

M H ALSHAYA CO LLC – Dubai, UAE

Dubai, United Arab Emirates

August 2006 - August 2009

Successfully increased the organization’s revenue through the formulation and implementation of strategic plans while actively promoting Starbucks outside the retail area and effectively managing catering to hotels and business establishments. Built and maintained fruitful relationships with clients and championed the implementations of the brand strategy aimed at increasing and maintaining brand awareness.
Clients:
• Dubai World Trade Center (DWTC)
• Marriott
• Holiday Inn
Achievements:
REGIONAL SALES MANAGER
AUG 2009 - JUN 2012
BUSINESS ALLIANCE
MANAGER
AUG 2006 - AUG 2009
• Achieved expected targets with a turnover of 40% every year.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

MANAGER

February 2005 - December 2005

GLOBAL DIRECT TELEVISION

Kuwait

February 2005 - December 2005

Increased sales by 15% in a span of 8 months for Shownet.
• Achieved 30% growth in sales for Pay-TV subscriptions in a period of 1 year.
ZANA TRADING COMPANY W.L.L
Achievements:
• Managed acquisition of contracts with the Government and built as well as maintained powerful
connections & relationships within key ministries of Kuwait (Public Works, Housing Authority,
Defense, Electricity & Water).
• Successfully managed and negotiated deals as the sole representatives with Terrain (Geberit
Limited), Twyfords Bathrooms, Wedenesbry Tube, Conex (IBP).

Company industry:
Entertainment
Job role:
Management

MARKETING & SALES

January 2004 - December 2004

January 2004 - December 2004

Job role:
Marketing and PR

MANAGER

October 2001 - December 2003

October 2001 - December 2003

Job role:
Management

MANAGER

June 2000 - October 2001

June 2000 - October 2001

Job role:
Management

SALES & MARKETING

July 1988 - May 2000

July 1988 - May 2000

Job role:
Sales

Education

Abbely International Collage

August 2020

August 2020

High school or equivalent, Business Administration

United Kingdom

O LEVELSGCSE UNIT HEAD | OPERATIONS

Skills

Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
MARKET PLANNING
Expert
MARKET PLANNING
Expert
NETWORKING
Expert
NETWORKING
Expert
QUALITY
Expert
QUALITY
Expert
TELECOMMUNICATIONS
Expert
TELECOMMUNICATIONS
Expert
ARTICULATE
Beginner
ARTICULATE
Beginner
BRAND MANAGEMENT
Beginner
BRAND MANAGEMENT
Beginner
BUDGETING
Beginner
BUDGETING
Beginner
CONTRACT MANAGEMENT
Beginner
CONTRACT MANAGEMENT
Beginner
CORAL
Beginner
CORAL
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER RELATIONS
Beginner
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert

Languages

Arabic

Expert

English

Expert

Hindi

Expert