Heod Of Operation
Al Yasra Foods LLC
Total years of experience :30 years, 10 Months
Serve as the Head of Operations and direct the development and implementation of operational plans aimed at maximizing the overall efficiency and effectiveness of business procedures. Spearhead the execution of brand strategies to maintain a positive company image and identity. Champion the management of cross-functional teams inclusive of sales, logistics, technical, as well as finance and efficiently establish monthly targets for sales teams. Monitor activities to ensure the attainment of established targets while establishing budgets and overseeing the entire forecasting function in collaboration with the finance team. Build and maintain strong working relationships with coffee machine companies to get the right solution for the product and constantly identify innovative ways to procure new products and increase revenue. Manage all operations for the organization’s beverage division to successfully build the Jacobs coffee brand and regularly analyzed activities to identify areas of improvement and implement optimized solutions.
Successfully identified and developed new business opportunities aimed at increasing company profits and spearheaded the construction and execution of effective sales strategies to foster the achievement of the organization’s revenue and sales targets. Actively participated in corporate and promotional events to expand brand awareness and obtain new clients and created as well as sustained mutually beneficial relationships with key accounts to maximize customer satisfaction. Strategically led and managed a team of eight that deal with customer care while training and developing high performing teams to enhance productivity and improve efficiency. Liaised with key stakeholders to develop communicate and obtain service level agreements and successfully obtained bids for tendering projects.
Achievements:
• Exceeded in profitable sales, contributing to over 60% of the company’s profits.
• Acquired an impressive portfolio consisting of prominent companies such as EMAAR, Jumeirah Hospitality Group, Emirates Catering, Fly Dubai, ADNH Compass, etc.
Acted as the company’s brand ambassador and effectively led the construction and execution of plans aimed at expanding the presence of the organization and its brands. Effectively built as well as maintained favorable relationships with clients to ensure optimized sales while liaising with customers to gain insight and maximize customer satisfaction. Developed and executed cutting-edge strategies to facilitate the accomplishment of organizational goals and objectives and effectively directed teams on sales presentations. Created proposals and oversaw business relations amid small to medium- sized companies such as hotels and airlines.
Clients:
• EtihadAirways
• Emirates, `Supreme Food Services’ (bulk sales to Afghanistan)
• Al Wasl Group
• Dubai World Trade Center DWTC
• R Offices in JLT
• Coral Group of Hotels
Achievements:
• Contributed to helping CoffeePlanet in achieving a turnover of the food service side of the business by 80%.
Successfully increased the organization’s revenue through the formulation and implementation of strategic plans while actively promoting Starbucks outside the retail area and effectively managing catering to hotels and business establishments. Built and maintained fruitful relationships with clients and championed the implementations of the brand strategy aimed at increasing and maintaining brand awareness.
Clients:
• Dubai World Trade Center (DWTC)
• Marriott
• Holiday Inn
Achievements:
REGIONAL SALES MANAGER
AUG 2009 - JUN 2012
BUSINESS ALLIANCE
MANAGER
AUG 2006 - AUG 2009
• Achieved expected targets with a turnover of 40% every year.
Increased sales by 15% in a span of 8 months for Shownet.
• Achieved 30% growth in sales for Pay-TV subscriptions in a period of 1 year.
ZANA TRADING COMPANY W.L.L
Achievements:
• Managed acquisition of contracts with the Government and built as well as maintained powerful
connections & relationships within key ministries of Kuwait (Public Works, Housing Authority,
Defense, Electricity & Water).
• Successfully managed and negotiated deals as the sole representatives with Terrain (Geberit
Limited), Twyfords Bathrooms, Wedenesbry Tube, Conex (IBP).
O LEVELSGCSE UNIT HEAD | OPERATIONS
