nashwa Gomaa hassan, sales manger (owner)

nashwa Gomaa hassan

sales manger (owner)

kazameza

Location
United Arab Emirates - Ajman
Education
Bachelor's degree, Bachelor of commerce accountat department
Experience
15 years, 5 Months

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Work Experience

Total years of experience :15 years, 5 Months

sales manger (owner) at kazameza
  • Egypt
  • My current job since September 2009
cashier and receptionist at Qasar albaron restaurant
  • United Arab Emirates - Ajman
  • March 2017 to June 2017
call center arabic speaker at mobinil
  • Egypt
  • September 2014 to November 2016

Determines requirements by working with customers.
Answers inquiries by clarifying desired information, researching, locating, and providing information.
Resolves problems by clarifying issues, researching, exploring answers, alternative solutions and implementing solutions.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Data entry on computer and sending it to mangers.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Updates job knowledge by participating in educational opportunities

receptionist at reviera hall
  • Egypt
  • May 2012 to June 2014

Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries.
Directs visitors by maintaining employee and department directories; giving instructions.
Maintains security by following procedures, monitoring logbook, issuing visitor badges.
Maintains safe and clean reception area by complying with procedures& rules
Regulations Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.

secretary at velocity apparlez
  • Egypt - Ismailia
  • January 2009 to May 2012

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals dealing with telephone and email enquiries
photocopying and printing various documents
organizing and storing paperwork, documents and computer-based information
using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel., to produce correspondence and documents and to maintain presentations, records, and databases .
Sending and receiving mails.
Preparing and distributing papers and documents for meetings.

Education

Bachelor's degree, Bachelor of commerce accountat department
  • at seuze canal univercity in egypt
  • August 2008

Specialties & Skills

Data Entry
Hardwork
Flexibility
Microsoft Office
• Writing Skills, Reporting Skills, Supply Management, Scheduling, Microsoft Office Skills, Organiza
english
Presentation Skills

Languages

Arabic
Native Speaker
English
Intermediate
German
Beginner

Hobbies

  • reading ,sports and music