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Natalie Baalbaki, Executive Assistant

Natalie Baalbaki

Executive Assistant·EY Consulting

Qatar

Bachelor's degree, Biology

Work experience

Total years of experience: 11 years, 11 months

Executive Assistant

September 2019 - Present

EY Consulting

Doha, Qatar

September 2019 - Present

Company industry:
Accounting
Job role:
Secretarial

Executive Secretary to Area GM

August 2016 - May 2018

Millennium & Copthorne Hotels and Resorts

Muscat, Oman

August 2016 - May 2018

• Successfully supported high-level executives, management and entire departments. Providing administrative support, numerous duties; including scheduling, writing correspondence, emailing, handling visitors, routing callers, and answering questions and requests.
• Managed the Spa/health club operation for one year in the absence of a spa director.

Company industry:
Hospitality & Accomodation
Job role:
Administration

Learning & Development Manager/Acting HRBP

August 2012 - November 2015

IKEA - HAMAD & MOHAMAD AL-FUTTAIM

Doha, Qatar

August 2012 - November 2015

• Responsible for facilitating all orientation programmes for new employees and HR initiatives.
• Lead the learning and development process in the store by working in a proactive way.
• Responsible for maintaining the knowledge on current training initiatives and trends via external networking.
• Train, develop, coach and mentor all employees in accordance with the company culture & values.
• Responsible for the management and development of the team ensuring that all are adequately competent and motivated.
• Supporting Line Managers in executing development training for identified succession candidates.
• Working with Learning Management systems to support all Learning & Development needs
• Support HR manager and team
• Supporting managers in planning and reviewing performance of their teams with feedback and performance improvement plans
• Ensuring new joiners receive adequate training and guidance

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

IKEA Business -Assistant Manager

August 2012 - February 2013

IKEA Qatar - Al Futtaim Group

Doha, Qatar

August 2012 - February 2013

• Pitch portfolio of information, products and services to senior decision makers from allocated product vertical.
• Market research, membership information products and sponsorship opportunities.
• Account management of key customers.(B2B-Primary & B2C-Secondary)
• Topic familiarization through desk research
• Team meetings with business managers
• Newsletter Editor

Company industry:
Retail & Wholesale
Job role:
Sales

Education

The University of Western Ontario

April 2008

April 2008

Bachelor's degree, Biology

Canada

GPA (rating): Good

GPA (rating): Good

Skills

Human Resources
Expert
Human Resources
Expert
Training
Expert
Training
Expert
Teaching/Tutoring
Intermediate
Teaching/Tutoring
Intermediate
Administration
Intermediate
Administration
Intermediate
Training
Expert
Training
Expert
Sales & Customer Service
Expert
Sales & Customer Service
Expert
MS Office, excel, word, powerpoint, outlook schedule + email
Expert
MS Office, excel, word, powerpoint, outlook schedule + email
Expert
Coaching
Expert
Coaching
Expert
Administration
Expert
Administration
Expert
Managing Performance
Expert
Managing Performance
Expert
Coaching
Expert
Coaching
Expert
office management
Expert
office management
Expert
Management Control
Expert
Management Control
Expert
Customer Service
Expert
Customer Service
Expert
Human Resources
Expert
Human Resources
Expert
Sales
Expert
Sales
Expert

Languages

Arabic

Beginner

English

Expert

Hobbies and interests

Reading
Community Volunteering and outreach programs
Fishing