Natalie Baalbaki

• Successfully supported high-level executives, management and entire departments. Providing administrative support, numerous duties; including scheduling, writing correspondence, emailing, handling visitors, routing callers, and answering questions and requests.
• Managed the Spa/health club operation for one year in the absence of a spa director.

• Responsible for facilitating all orientation programmes for new employees and HR initiatives.
• Lead the learning and development process in the store by working in a proactive way.
• Responsible for maintaining the knowledge on current training initiatives and trends via external networking.
• Train, develop, coach and mentor all employees in accordance with the company culture & values.
• Responsible for the management and development of the team ensuring that all are adequately competent and motivated.
• Supporting Line Managers in executing development training for identified succession candidates.
• Working with Learning Management systems to support all Learning & Development needs
• Support HR manager and team
• Supporting managers in planning and reviewing performance of their teams with feedback and performance improvement plans
• Ensuring new joiners receive adequate training and guidance

• Pitch portfolio of information, products and services to senior decision makers from allocated product vertical.
• Market research, membership information products and sponsorship opportunities.
• Account management of key customers.(B2B-Primary & B2C-Secondary)
• Topic familiarization through desk research
• Team meetings with business managers
• Newsletter Editor