REGIONAL SALES MANAGER
ICS
Total years of experience :13 years, 0 Months
ICS is one of the UK’s leading healthcare staffing providers, within the group I’m employed under the Thornbury and Scottish Nursing Guild brand. I joined the business in January 2015 to set up the Inverness office taking charge of the North of Scotland and North East of England. Duties include:-
• P&L responsibility, sales and budget control for Inverness office
• Manage 35 key client accounts
• Establishing sales objectives by creating a sales plan and quota for region in support of national objectives
• Building sales database from scratch and maintaining rapport with key customers; identifying new customer opportunities
• Recommending new business lines by identifying new opportunities
• In charge of marketing, branding and PR for the office as well as implementing client promotional activities
• Working towards monthly KPI’s
• Achieving regional sales objectives, strategic plans and reviews; preparing and completing action plans; implementing production; productivity, quality and customer service standards; resolving problems, identifying market trends and implementing business change
• Managing a small team.
• Prepares sales forecast and involved in weekly management conference calls to discuss stats
• Advertising and marketing: via local/national press and social media.
• Preparing monthly national sales presentations for group sales managers, Directors and CEO roadshows across the UK operations.
• Assisted with company rebrand, implementation and design stages (October 2015)
November 2013 - PRESENT Eden Scott Oil and Gas Recruitment Consultant
Salary: £35, 000 (plus monthly bonus)
Notice Period: 1 week
Headhunted from Michael Page to head up the Projects and Technical Market on a global basis. I specialise in the Oil & Gas field recruiting for the following positions: - Technical Directors / Head of Projects
- Project Manager
- Project Coordinators
- Project Controls/ Planners
- Technical Support (Technical Assistants, Administrators, Workshop Coordinators and Document Control)
Involved in training new starts and developing the business.
Head up the Networking events team
Key clients: FMC Technology, Maersk Oil, Bureau Veritas, KCA, Subsea 7 and TAQA
Figures to date £63, 000
September 2012 - November 2013 Michael Page UK (Aberdeen) Recruitment Consultant
Salary: £26, 500 (plus quarterly bonus)
Working long hours, in a high-pressured environment contacting clients and candidates, to gain a better understanding of their requirements and needs. Following on to build an understanding of their industry and corporate culture and finally scouting for potential employees for open positions.
Key achievements and responsibilities:
- Building the Oil and Gas Technical Sales and Marketing business from £0 - £200K
- Heading up the sales business for the Aberdeen market - responsible for the recruitment of all sales roles (Sales Engineer to Sales Directors)
- In charge of Sales business strategy and vision
- Have a business to business sales background.
- Can produce mail shots and marketing literature to develop business areas.
- Strong track record of candidate and client control.
- Extensive knowledge of how businesses work.
- Cold calling companies to generate more business for the recruitment agency.
- Attending meetings with clients at their offices.
- Working on an exclusive and retained basis with all key clients
- Head up the CSR team in Aberdeen arranging all charity events: Yorkshire 3 Peaks, Golf days, Charity Quiz nights etc..
- Source and selected candidates
- Identified skills to match appropriately with vacancies
- Searched the companies database and explored employment opportunities
- Searched job boards for potential candidates
- Contacting candidates via email/ LinkedIn for potential job roles
- Establishing contacts to help build the client database
- Assisting with training for new starts
- Well networked within the Oil and Gas industry
June 2012 - August 2012 Camelot UK Lotteries Limited (Watford) HR Assistant
Summer Internship.
- Configured a new Cornerstone Talent Management System, linking learning and development, resourcing and talent management throughout the business
- Created Cornerstone training documents
- Acted as a note taker during grievances, flexible working requests and PIP reviews
- Attended Saville Consulting Wave conferences, learning how to read and evaluate questionnaires/ reports
- In charge of updating 'My Camelot Game Plan' - induction training for new starters
- Attended a Best-STL Project Management training course
- Attended weekly HR workshops
- Worked closely with the management team to understand the new Talent Mapping project
- Linked the company competencies to L&D and resourcing
- Completed Belbin Team Roles questionnaire and attended workshop to understand how the reports work
- Book training courses for other employees
September 2011 - May 2012 Bureau Veritas (Aberdeen) Inspection Coordinator
Placement while at university.
- Identify most suitably qualified inspectors from resource pool for inspection scope
- Issue inspection assignments to staff and contract inspectors
- Review inspection reports and communicate with the clients
- Send invoices to clients
- Having the ability to determine cost effective solutions for inspections
This placement has helped me develop very good interpersonal and communication skills - dealing with a wide range of clients from different countries. I have developed my IT skills by learning new software programmes.
May 2011 - September 2011 DM Designs (Kirkcaldy, Fife) Retail Sales Executive
Support and provide superior service via phone, e-mail and fax, as a receiver and caller.
- Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.
- Understand the impact of attitude in handling calls professionally
- Effectively deal with job stress, angry callers, and upset customers
Most significant achievement would be closing a sale on a kitchen, from start to finish dealing with the client using personal selling skills such as; negotiation, thinking on feet, persuasion and recapping skills.
References
References will be available on request.