Consultant
Thunderbird School of Global Managemen
Total years of experience :32 years, 10 Months
Thunderbird School of Global Management
Domain: Small to Medium Enterprises (SME), Business Management Consulting
Role: Consultant
Outcomes:
1) Analyzed the company and designed a Business Model, a Business Plan and an initial Technical Architecture to establish the first Managed Care Organization (MCO) in Romania.
2) Analyzed and recommend companies in the emerging markets of Jordan, UAE, and China for Foreign Direct Investment (FDI) exceeding $20MM.
Scope: Led team of 4 consultants, Established process, procedures, and scope for analysis and recommendations. Researched and visited over 20 organizations.
Domain: Agriculture, Manufacturing Application development
Role: Senior Project Manager for SAP R/3 project for an MES program
Outcome: Ensured timely delivery of an agile/scrum based MES program by aligning an SAP waterfall methodology.
Scope: ~US$15 MM budget with staff of 15-20 contractors and 5 regular employees.
August 2004 - April 2015 (10 years 9 months) Des Moines, Iowa Area
Domain: Financial Industry, Mortgage Capital Markets, Application Development
Role: AVP, Senior Business Systems Consultant, Capital Markets 2013-2015
Project: Project Manager for IBM BPM workflow technology and Java Development Team, analyzing system requirements and processes to appropriately communicate with customers/peers on workflow.
Outcome: Successful delivery of Mortgage Capital Markets Sapiens & IBM BPM Rules/Workflow System on-time and under budget. Cost avoidance of ~ $1MM
Scope: Facilitated team of 20-25 developers on two continents, with a budget of ~US$ 12MM
Domain: Financial Industry, Mortgage Origination & Servicing, Data Warehouse Testing
Role: AVP, Senior Systems Quality Assurance, Home Mortgage 2011-2013
Project: Design and develop data warehousing quality assurance and testing for Mortgage Data Warehouse (MDW)
Outcome: MDW specific test processes and procedure which increased data reliability and validity by over 200% & reduced testing time by over 30%
Scope: ~US$ 150 MM Data Warehouse project which I managed ~US$ 30 MM for testing. Testing team on two continents reached over 75 personnel of which 20 were core employees.
Domain: Financial Industry, Mortgage Origination & Servicing, Application Performance Testing
Role: Technology Manager II & III 2006 - 2010
Projects: Establish and Managed 2 Centers of Excellence (Performance Testing and Test Environment Support)
Outcomes:
1) Both Centers of Excellence considered top teams across enterprise of 84 Strategic Business Units.
2) Performance Testing COE became the standard all of the other teams were measured against.
3) Established an on-shore/off-shore testing model which reduced costs by nearly 70%.
Scope: Managed team of 25 people on two continents with a US$ 10 MM budget.
Domain: Financial Industry, Mortgage Origination & Servicing, Functional Automation Testing
Role: Senior Technical Project Manager 2004 - 2006
Project: Lead automated functional testing (Win Runner, Quality Center, QTP/Quick Test Pro)
Outcomes:
1) Developed standards processes and procedures which were still in-place in 2015 when I departed the company.
2) Functional Automation Testing delivery increased over 200%
3) Instituted a process to utilize functional testing as seeding for downstream processes, thereby decreasing downstream testing time by over 40%
Scope: Led team of 10 consultants with a US$ 2MM budget.
Independent IT Consultant/Contractor
January 1989 - August 2004 (15 years 8 months) Varied Locations
WellMark Blue Cross Blue Shield
Domain: Insurance Industry, Healthcare, Application Development
Role: Project Manager/SAS Data Warehouse Developer: Full Systems Development Life Cycle (SDLC)
Outcomes:
1) Developed an Executive Information System from an Idea to Implementation and Maintenance in 18 months.
2) Reduced executive decision making time by over 200% by providing one version of the truth that was shared across the C-Suite.
3) Promoted the value of the Sybase Data Warehouse by providing the C-Suite with hands-on dynamic data for scenario based decision making.
Scope: Defined, designed, and marketed US$ 5MM application from idea to implementation.
Wells Fargo Home Mortgage
Domain: Financial Industry, Mortgage Originations and Servicing, Y2K Application Testing
Role: Y2K Testing Project Manager
Outcome: Ensured only minor errors were encountered during Y2K. Success was measure by the SWAT team being released by early January 2nd due to only a handful of issues and all minor.
Scope: Responsible for all Y2K software testing of a US$1-Billion mortgage originations company
GuideOne Insurance
Domain: Insurance Industry, Property & Casualty, Adhoc Analytics and Application Development
Role: SAS Adhoc Reporting
Outcome: Identified and eliminated a $10MM+ risk that was not properly actuarial accounted for.
Scope: Individual contributor, no Profit/Loss, budget, or defined leadership role.
Associate Credit Card Services
Domain: Financial Industry, Private Label Credit Card, Adhoc Analytics and Market Research
Role: SAS Marketing Analyst
Outcome: Designed a marketing program that targeted high volume user and provided them incentive for using the private label gas card. Increased annual revenues from targeted customers by 10%
Scope: Individual contributor, no Profit/Loss, budget, or defined leadership role
Iowa DHS
Domain: State Government, Human Services, Adhoc Analytics and Application Development
Role: SAS/SPSS Analyst
Outcome: Decreased costs by 40% by establishing a Social Worker Information Management System that helped the social Worker to determine the appropriate service and agency for children in need of assistance (CHINA).
Scope: Individual contributor, no Profit/Loss, budget, or defined leadership role
Lilly Pharmaceuticals - New Drug Administration (NDA)
Domain: Pharmaceutical Industry, New Drug Administration, Statistical Application Development
Role: SAS Reporting
Outcome: Designed a macro based reporting structure that aided full FDA approval on first submission due to a consistent layout and structure thereby easing government analyst usage.
Scope: Individual contributor, no Profit/Loss, budget, or defined leadership role
Principal Financial Group - Individual Life Insurance,
Domain: Insurance Industry, Life Insurance, Statistical Application Development
Role: SAS Programmer
Outcome: Developed Adhoc reporting that analyzed agent performance and determine incentive programs leading to an increased retention of 60% more agents.
Scope: Individual contributor, no Profit/Loss, budget, or defined leadership role
Program Chair
Des Moines Area Community College
August 1998 - July 2004 (6 years) West Des Moines Iowa, USA
Domain: Academia, Technical College, Program Development
Role: Program Chair, Information Technology Program
Outcome: Developed and delivered technology program that infused business and technology to provide programmers with business suave.
Scope: Budget
Captain
US Army
August 1983 - June 2004 (20 years 11 months) Various Locations
NOTE: Extensive assignments both as an Active Duty Enlisted and NCO and a National Guard NCO and Officer.
Domain: Federal Government, Military, Officer
Role: Battle Captain, Global War on Terror (GWOT) Rear Operations Center for Theater Operations
Outcomes:
1) Designed and led processes for Theater-level support to the GWOT (Global War on Terror) which was adopted by follow-on units
2) Briefed 2, 3, & 4 Star Generals at both Central Command and remotely from Kuwait to Joint Chiefs
3) All of my soldiers returned home from deployment. My greatest personal achievement!
Scope: Led team of 50+ soldiers that were responsible for tracking and monitoring 200, 000 personnel in theater of operations.
Domain: Federal Government, Military, Officer
Role: Liaison to \[State of\] Iowa Emergency Management Division for 9/11 response:
Outcome: One of 3 key members to develop Security Response & Protection Program for the State of Iowa which was adopted by the Department of Homeland Security
Scope: Liaison role, no profit/loss or budget responsibility. Facilitated between 17 government agencies.
Executive MBA in Global Management
Masters in Business Administration (MBA) General Business
Bachelor of Science in Business Administration General Business Degree