Bayt.com
Nayef Alayed, Business Development Manager

Nayef Alayed

Business Development Manager

شركة التشطيبات المبتكرة

Location
Saudi Arabia
Education
Diploma, medical sciences
Experience
15 years, 2 Months

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Work Experience

Total years of experience :15 years, 2 Months

Business Development Manager at شركة التشطيبات المبتكرة
  • Saudi Arabia - Jeddah
  • My current job since February 2016

Duties Includes:
1- Day to day operations supervision
2- Cost and Risk Control
3- Internal and External Communication with Clients and suppliers
4- Create and implement Business Plans according to business needs.
5- Improve current plans.
6- Negotiate new business deals and prepare quotations.

Operation Senior Supervisor at Etisal International Company
  • Saudi Arabia - Jeddah
  • October 2010 to September 2015

• Report Weekly to Call Center Manager
• Set Company Policies & Processes.
• Improve customer experience.
• Direct responsible for 6 Team Leaders.
• Set and Apply the Action plans through the Organization.
• Process Making (Continuity Plans, Step-out Plans..)
• Weekly & Monthly Analysis.
• Arrange for new comers interviews.
• Deploying new information through Briefing Systems.
• Active and Live Call Coaching.
• Arranging events.
• Coordinating with Supporting Departments.

Team Leader at Ecco Outsourcing
  • Saudi Arabia - Jeddah
  • January 2010 to September 2015

Managing a team of about 15 headcounts to get the best performance overall from attendance to KPI's and quality reporting.

Sales Consultant at HSBC BANK
  • Saudi Arabia - Jeddah
  • May 2009 to September 2009

• Customer Serves.
• Selling Products.
• Telemarketing .
• Marketing the new products through bank branches.
• Account Management.

Takaful Adviser at BANK ALJAZIRA
  • Saudi Arabia - Jeddah
  • July 2008 to April 2009

• Arrange Customer’s Portfolios in Takaful Shares
• Contacting Customers to Explain the New Products
• Closing Deals with New Agents.
• Expand the Group Business within Local Range.

Education

Diploma, medical sciences
  • at High School
  • March 2005

It was 5 grades certification system along with final exam I scored 3.5 in my area and passed the final exam with "very good" ranking

Specialties & Skills

Project Management
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KPIs
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Attendance
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Customer Service
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future leadership skill test
+Endorse 0
communication skills
+Endorse 0

Languages

Arabic
Expert
English
Expert

Training and Certifications

Email “Business & Commercial Writing Skills” (Training)
Training Institute:
Etisal International
Date Attended:
March 2012
Duration:
2 hours
Personal Computer Office Applications. (Training)
Training Institute:
New Horizon Institute
Date Attended:
December 2004
Duration:
16 hours
Customer Service Soft Skills course (Training)
Training Institute:
ECCO Outsourcing
Date Attended:
September 2009
Duration:
5 hours
Basic Cardiac Life Support (BCLS) Provider (Training)
Training Institute:
King Fahad Hospital
Date Attended:
September 2005
Duration:
4 hours
Future Leaders Course (Training)
Training Institute:
Update Training
Date Attended:
June 2012
Duration:
6 hours
Basic Sales Training course (Aljazira Bank) (Training)
Training Institute:
Aljazira Bank
Date Attended:
December 2008
Duration:
12 hours
I.V. Therapy Training Course (Training)
Training Institute:
King Fahad Hospital
Date Attended:
December 2005
Duration:
2 hours

Hobbies

  • reading, swimming and social media
    I have passion in reading ,swimming and social media and networks along with people communication to be able to develop my self and gain more knowledge in my experience feelds Also I have passion in customer communication which leads me to get an award during my work in Aljazeerah bank