nazim abdul khadar

▪ Sells services to clients by convincing them to employ him or her arranging the travel.
▪ Conducts research according to the requirements of the client; get the most affordable deals if that is what the clients wish.
▪ Provides clear information for each choice so that the clients can decide properly.
▪ Handle all telephonic and walking clients’ enquiries.
▪ Communicated appropriate information to clients regarding fares and itinerary.
▪ Dealing corporate clients and maintain their accounts.
▪ Dealing with complaints or refunds. For cancelled tickets ensure the amount is credited in the account.
▪ Ticket booking and reservation at Galileo and Amadeus. Booking Travel insurance and Hotel Booking.
▪ Providing training to the new joiners.
▪ Handled emergency and such other situation.
▪ Excellent Experience in Tourism plus accounts software& RTS (Remote Ticket software)
▪ Responsible for providing travel guidance and packages according to the customer’s requirement and budget.
▪ Responded to the client doubts before and during the trip via telephonic conversations, emails or personal visits.

 Domestic and International ticketing on Galileo CRS .
 Collecting and processing payments
 Passport appointment
 Dealing with visa
 Handle all telephonic and walking enquiries.
 Dealing with complaints or refunds
 Maintaining the register for tickets and passport issued.

 Ensures that ticket sales are completed accurately and to the satisfaction of the passengers.
 Handle all telephonic and walking enquiries.
 Prepare cost effective travel plans and provide excellent customer services.
 Collecting and processing payments.
 Advising clients on travel arrangements, e.g. visas and passports.
 Sending out tickets to clients.
 Keeping clients up to date with any changes.
 Processing Domestic tickets for refund and coordinating the same with accounts to issue credit notes for the cancelled tickets.
 Domestic and International ticketing on Galileo CRS.

 Responsible for travel arrangements air tickets.
 Ensure reservations are on correct date.
 For cancelled tickets ensure the amount is credited in the account.
 Responsible for providing travel guidance and packages according to the customer’s requirement and budget.
 Collecting and processing payments.
 Professionally handled complaints and refunds.
 Advising clients on travel arrangements, e.g. visas and passports.
 Sending out tickets to clients.
 Keeping clients up to date with any changes.
 Maintaining the data of customers.
 Operating Travel port Galileo.