Customer Service Supervisor
Sika Saudi Arabia Com. Ltd
Total years of experience :13 years, 10 Months
• Make a training for new employees of CSR.
• Prepare monthly reports on the quantities of materials and sales volume.
• Follow up the stock and send the details to the TM managers (To save the safety stock).
• Processing the order of imported materials in case there is shortage in the quantities.
• Arrange the Priorities of the delivery.
• Created the purchase order in the system.
• Check the availability of stock if not available, requested from other regions.
• Inform the sales engineer if there is any problems (Account of customer is closed,
Increase the credit limit, material not available, etc.)
• Follow up with warehouses until delivered the material.
• Answer telephone.
• Take and relay messages.
• Provide information to callers.
• Greet persons entering organization.
• Prepare correspondence and documents
• Coordinate meetings and organize catering
• Tidy and maintain the reception area
• Organized the flights and hotel bookings for all employees.
• Arranged the business cards for the new employees.
• Coordinate new student orientation.
• Maintain student discipline and follow-through with correspondence record.
• Schedule parent/teacher conferences and to maintains records.
• Keeps the head fully informed on student issues and all other relevant matters.
• pertaining to school life.
• Answer telephone.
• Take and relay messages.
• Provide information to callers.
• Greet persons entering organization.
• Deal with queries from the customers.
• Prepare correspondence and documents.
• Receive and sort mail and deliveries.
• Organize conference and meeting room bookings.
• Coordinate meetings and organize catering.
• Monitor office equipment.
• Tidy and maintain the reception area.
