Deputy General Manager
Smart Digital Networks Co
Total years of experience :26 years, 2 Months
- Oversee day-to-day operations.
- Design strategy and set goals for growth.
- Lead negotiations with vendors to build partnerships and obtain best tenders pricing.
- Maintain budgets and optimize expenses.
- Set policies and processes.
- Ensure employees work productively and develop professionally.
- Evaluate and improve operations and financial performance.
- Direct the employee assessment process.
- Prepare regular reports for owners/investors.
- Translate company mission and objectives into work plan for the IT Department.
- Manage Relationship with vendors & suppliers.
-Direct & Control the daily work of the IT Staff (support team, System administrators, IT Operations team, networks team & business applications team)
- Plan, direct, and apply IT part of the company business contingency plan
- Prepare and control IT department budget.
-Maintain relationship with the Management of sister companies inside & outside Kuwait (IT department is centralized within ALARGAN group).
- Project management for IT & Low Voltage parts of company real estate projects; this includes collecting owner requirements, developing project plan (cost & time), confirm works performing according to approved plan then handover to real estate team.
- Provide ICT managed services (internet, Tel, Data) to the tenants and building users
- Manage and implement infrastructure projects for ALARGAN companies inside & outside Kuwait.
- Maintain and confirm all Low Voltage and Network systems are perfectly operational.
- Provide sales team with technical knowledge related to company products (i.e. features and product life cycle).
- Conduct needs analysis & prepare technical presentations, solutions and proposals that fit with customer requirements.
- Work with sales team to help define opportunities.
- Maintain relationship with vendors and suppliers and confirm sales activities match with products Life Cycles.
- Provide technical support to customers with responsibility of RMA/RME operations.
- Lead technical teams in several major implementations.
Provide technical support to INJAZ project which was related to computerizing government works in UAE MoL & MoI.
MBA from University of Cumbria UK (distance learning).
B.Sc. Computer Engineering 1997 (AL-Ahliya Amman University) – Amman - Jordan