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Neethu joseph lewis

Customer Service (Technical Consultant)

Location:
Qatar
Education:
Bachelor's degree, Bachelor of computer applications (BCA)
Experience:
2 years, 4 months
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Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  2 Years, 4 Months   

August 2013 To November 2015

Customer Service (Technical Consultant)

at Sutherland Global Services
Location : India - Chennai
Prob and Identify the customers issues with their McAfee Intel Security.

Do troubleshooting based on the issues by taking remote access and satisfy the customers need.

Handling more than one customers at a time.

Document all the customers interactions and the troubleshooting steps.

Do multi-tasking.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
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June 2013

Bachelor's degree, Bachelor of computer applications (BCA)

at Seth Ram Behadhur Singh Gujarati college
Location : India - Chennai
Grade: 2.85 out of 4
BCA

Specialties & Skills

Perform multi-tasking

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Verbal and written communication

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Administration skills

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Complaint handling ability

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Good Analyst

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• Ability to interact with senior leaders of the organization.

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• Ability to work with minimum guidance.

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• Strong communication and influencing skills.

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• Comprehensive problem solving abilities

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40 wpm Typing speed

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Technical support

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• Team facilitator and hard worker

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Executive Secretary

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Call handling

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• Ability to deal with people diplomatically

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Experience in Customer service skills

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Receptionist

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IT literate

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Office work

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Call center

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Telephone handling

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Customer service

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Customer Support

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Technical Support

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Executive Secretary

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Receptionist

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Office Work

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Languages

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For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.
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English

Intermediate

Hobbies and Interests

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Help employers know more about you by looking at your hobbies and interests
Add Your Hobbies and Interests

Watching informative programs, gardening and dancing

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