Sales Assistant
Neuman & Esser Gulf FZE
Total years of experience :7 years, 6 Months
Make proposals for spares parts and receiving quotations from factories
and vendors for price and delivery indications, follow-up for orders and
close the order commercially.
Review RFQ’s and decide whether to quote or not in consultation with
Managing Director. If yes, check for techno-commercial queries before
quoting. In case of deviations, take customer permission for such
deviations and then quote.
Verbal / written communication with Customer & Suppliers
Acquire most reliable source for purchase of material & encourage Inter-
company sales
Adhere to the Quality and OH&S requirement of the NEA Group
Compile the above quotes and prepare quotations for customers as per the
specified guidelines or in special cases in consultation with Managing
Director and after giving due consideration to the required profit margins
for the Company.
Co-ordinate with customers for their techno-commercial queries and
satisfy the same and follow-up for orders
If required, participate in techno-commercial discussions and price
negotiation meetings with the customer for receipt of order.
Review the order with quotation and subsequent correspondence and
resolve the deviations in order from the customer, if any.
Get involved in long-term Contracts (3-4yrs) & prepare Spir-list
Adhere to Customer’s requirement by cross-checking the Spir list of the
Original Supply to Customer (position no.)
Implement and practice NEA Group Integrated Management System in
his work area
Filing hard / soft copies wherever required in a systematic way.
Handling all enquiries receiving from the customers, executives and
managers of the concerned showrooms.
Check the availability of the materials
Prepare the sales orders
Reserve the available stock against orders
Check the Sales order for any special instructions and payment details.
Prepare a loading schedule by emirates wise and vehicle wise with
accurate pallets
Send the correct and final loading plan to the concerned plants for
arranging
Coordinate with the transportation for the required vehicle.
Clear the paper work in sap and check the supporting documents if
required before loading, Reservation etc...
Process the non-available models for production and coordinate with the
Production team the lead-time and inform the concerned showroom
executives/managers accordingly.
Recheck and ensure all the pending orders are deliver and if any delay,
must inform the concerned executives accordingly with the lead-time.
Check the previous day pending schedule and follow up for the deliveries
accordingly.
Schedule the collection of returned materials from showroom and
customers sites.
Prepare Goods return, Credit Note or Debit Note when required. Handling
of customer complaints thru phones.
Sending request to ISO department for site visit and follow ups final
report
Inform the executives regarding new product, updates on the existing
model and not running model.
Arrange samples, arrange loading, vehicle and delivery of the displays
Handle sap related issues.
Support the executive with available stock details, new products, etc.