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Neveen Samy, Sr. Collection Officer

Neveen Samy

Sr. Collection Officer·Unifonic

Egypt

Bachelor's degree, Accounting

Work experience

Total years of experience: 21 years, 6 months

Sr. Collection Officer

October 2016 - Present

Unifonic

Cairo, Egypt

October 2016 - Present

• Daily recording of invoices and receipt vouchers.
• Daily and monthly reconciliation between accounting system and CRM
• Directs cash management on daily/weekly and monthly bases
• Providing customer service regarding collection issues and customers refunds.
• Establish and maintain effective and cooperative working relationships with clients and vendors
• Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis, and with clients to ensure the smooth/on time collection process.
• Perform other assigned tasks and duties necessary to support the accounts receivable and the credit control department.

Company industry:
Other Business Support Services
Job role:
Accounting and Auditing

Sr. Administrative Assistant

February 2012 - Present

Unifonic

Cairo, Egypt

February 2012 - Present

• Provide office services by implementing administrative systems, procedures, policies and monitoring administrative projects.
• Managing inventory of assets and supplies, monitoring critical level of stocks and sourcing for suppliers.
• Coordinating between departments and operating units in resolving day-to-day administrative and operational problems.
• Scheduling and coordinating meetings, events, social activities and other similar events both in house and external ones.
• Handling the admin staff member’s yearly performance.
• Handling the collection/delivering invoices process and follow up frequently for their payment.
• Responsible for the purchasing process.
• Follow up on the company’s legal contracts, documentations, payments, dues, etc.

Company industry:
Other Business Support Services
Job role:
Administration

Administrative Assistant & Business Support

October 2007 - September 2011

SabryCorp. Ltd for Science & Development.

Cairo, Egypt

October 2007 - September 2011

• Provide administrative and secretarial support to the managements
• Maintain hard copy and electronic filing system
• Arrange and confirm appointments
• Draft & issue routine letters & memos
• Answers telephone and give information to callers or transfer calls to offices
• Meeting and greeting visitors and clients
• Open, sort and distribute incoming correspondence including faxes & e-mails
• Perform general office duties such as ordering supplies, maintaining records and management systems
• Developing working plan for staff members to optimize the team’s productivity
• Define project objectives
• Initiates brainstorming sessions
• Setup and coordinate meetings and conferences
• Establish the company’s database and incorporate it suitably for everyday use
• Prepare and manage correspondence, reports and documents
• Other duties as assigned

Company industry:
Business Consultancy Services
Job role:
Administration

Research Specialist

October 2006 - October 2007

The Egyptian Reinsurance Company

Egypt

October 2006 - October 2007

• Responsible for the Arab and the African markets (preparing studying and statistics reports)
• Filling System
• Organizing conferences
• Handling the company’s annual report
• Handling travel arrangements
• Handling the required sheets and memos for all departments


5. Handling the annual reports.
6. Handling all the required sheets and memos for the department.

Company industry:
Insurance & TPA
Job role:
Research and Development

Front Office Coordinator

December 2003 - December 2005

Ameco Tech Cooperation

Egypt

December 2003 - December 2005

• Dealing with clients
• Coordinating between shifts
• Handling the required sheets and memos for all departments
• Organizing conferences and meetings
• Scheduling interviews
• Handling phone calls

Company industry:
Telecommunications
Job role:
Administration

Education

Ain Shams University

October 2005

October 2005

Bachelor's degree, Accounting

Egypt

Skills

Management
Expert
Management
Expert
CRM software
Expert
CRM software
Expert
Credit Control
Expert
Credit Control
Expert
Finance
Expert
Finance
Expert
Administration
Expert
Administration
Expert
• Excellent knowledge of Windows XP.
Expert
• Excellent knowledge of Windows XP.
Expert
Photoshop
Intermediate
Photoshop
Intermediate
Excellent use of Mac computers
Expert
Excellent use of Mac computers
Expert
Indesign
Intermediate
Indesign
Intermediate
illustrator
Intermediate
illustrator
Intermediate
Internet Searching Skills
Expert
Internet Searching Skills
Expert
Management
Expert
Management
Expert
CRM software
Expert
CRM software
Expert
Credit Control
Expert
Credit Control
Expert
Finance
Expert
Finance
Expert
Administration
Expert
Administration
Expert

Languages

English

Intermediate