IT Systems Engineer
APPLICOM FZ-LLC
Total years of experience :8 years, 5 Months
• Firewall VPN setup for site to site, client to site : IPsec and SSL for corporate management
• Server virtualization for domain controllers, backup server, and exchange server
• Office 365 management for email, sharepoint and office applications; word, excel, and outlook
• Access Point connectivity managed through wireless controller and web-cloud access
• Routine data and server backup on cloud services, local NAS, and on-premises backup
• Mitel server and IP Phone installation for BRI/PRI, Analog, and SIP line
• Mitel mobility configuration for mobile phones to office line intergration via internet
• Email protection using Barracuda ESG for on premises and cloud deployments
• Advanced security and surveillance CCTV installation
• Antivirus server through Epolicy orchestrator for company wide protection
• Cloud server management through microsoft azure, google cloud platform, amazon web services
• Printer installation for print/scan and SMTP configuration for HP, Cannon, Xerox, and UTAX
• Support for any software issues that occur with workaround options and efficient troubleshooting
• Firewall installation, configure & management for corporate network
• Configuring and administering active directory, DHCP, DNS management, TCP/IP, group policy object, folder permissions and server management
• Server management, maintenance, and configuration
• DNS mangement for web applications, email, and other IP based identity configuration.
• Group Policy management for domain client rules, access, and permissions
• Executed network infrastruture designs and developed network solutions for router, switches, and firewalls
• Experience in risk, budget, and procedural management
• Planning on workstation tuning, maintenance, hardware upgrades, and resource optimization
• Review of adequacy and allocation of IT resources in terms of funding, equipment, and service
• Up to date in technological advancements and possible improvement to the existing IT setup
• IT support and provisioning for IT operations
• Network management for VLAN group and routing protocols such as EIGRP and OSPF
• System hardware level troubleshooting on defect isolation and detection
• Troubleshooting LAN/WAN and internet connectivity issues
• Antivirus scan and update for workstation units (Mcafee, Eset, Avast, Webroot)
• Remote IT assistance and support for offshore operation
• Daily, weekly and monthly data backup for servers and workstations
• Server and workstation restore from a data backup or system backup
• Assist in coordination to solutions, hardware and software vendors and suppliers
• Joining of servers and workstations to company domain and applying domain security throughout devices