IT admin / Network Engineer
GCC Exchange
Total years of experience :10 years, 1 Months
Windows server 2008 & 2012 - Setting and configuring new servers, RAID, DNS, DHCP, OS, Replication, Backups, & Exchange Server.
Virtualization - Managing and configuring HYPERv, VMware and Virtual Box.
SQL server 2008 - Installation, configuration, Database backups and restore.
Networking - Configuring routers, Switches and firewall for connectivity including VPN.
Firewall (FORTINET) - Installation and management, Configuring policies, UTM, VPN & VDOM.
Active Directory - Installation and configuring, Domain, User, Shared Resources and Group Policy.
Security - Manage antivirus (Trend Micro -Endpoint security & Cylance PROTECT - AI Endpoint Security) Email protection (Proofpoint) and applying security patches.
Troubleshooting - Installation and troubleshooting windows OS and application, Solving printer issues (network /local), Remote support using team viewer and Radmin.
Outlook365 - Configuration with POP, IMAP and SMTP Settings.
Managing IT Assets - Purchase and update stock records.
IT Training - Providing IT Security training to all staff.
• Managing troubleshooting Remittance Software based on VB.Net and Sql Server.
• Installation and configuration of Operating Systems (Client & Server OS)
• Administration of user systems and servers
• Creating and Maintaining user login accounts as required (Active Directory)
• Creating and Maintaining user login accounts in Firewall
• Managing network folders for users and departments.
• Restricting internet access to the users using firewall policies.
• Maintaining inventory of all IT resources within the organization.
• Managing printers and scanners (Local & Network) and troubleshoot end user issues.
• Support LANs, WANs, Network segments, Internet and intranet systems.
• Hardware and Software troubleshooting of Laptops, Desktops and Servers.
• Run security scans regularly to ensure no security breaches on end user devices.
• Outlook mail configuration and Managing Email Accounts in multiple domains.
• Taking regular backup of servers and important user data.
• Providing onsite and remote technical support for site offices.
• Evaluating, Testing and implementing new devices and technology within the organization.
• Helping users understand and get accustomed to working with new technology and software’s.
Also has knowledge of operating Western union, Transfast and Instant Cash.
• Modifying and adding extra features in the software used for estimation, invoice and stock management. Added production system into that software which helped them managing their production schedule.
• Developing new website for their digital printing department.
• Creating program for their data variable printing.
• Creating program for data printing on bank cheques.
• Troubleshooting windows related issues and guide the users accordingly.
• Handling Server issues and backups.
• Managing Network Connections.