sales operation manager
self
Total years of experience :17 years, 4 Months
Actively research, identify, and evaluate potential growth opportunities and strategic partnerships.
Outreach and cultivate campaigns to potential and existing partners through telephone, email and social media.
Proactively communicate with existing and potential partners via telephone and email on a regular basis.
Keep accurate records of your activities within a CRM.
Compile and present weekly and monthly reports on progress.
Monitor and report on competitor products, issues and campaigns within our target markets.
Responsible for the growth of online sales and net profit
Developing and executing the brand strategies - marketing campaigns, events, social, digital, POS and tactical promotional activity.
Leading, professionally developing and managing the small e-commerce team
Create and implement content and develop a content calendar for all digital channels including social media and internal customer database communications.
Partnering with our digital agency to set and execute the overall strategic direction of the channel at the same time looking for growth opportunities across the business.
Work closely with the business owners, management and external partners and present plans for any new initiatives to improve the company’s on-line presence and sales.
Online category management and analysis of the channel including bench marking and reporting.
Manage our customer service team to deliver to set service standards
Partner with our merch/planning manager to develop and create tailored assortments for the online channels.
I'm responsible for achieving all targets set by the business plan as well as store and employee performance management. also actively contribute to business development including new store openings and identifying opportunities for staff and business development. In addition to the day-to-day responsibilities, build external networks to understand market trends and competitor activity that, once fed back into central teams, to allows us to maintain a competitive advantage.
My role was to maximise store contribution by proactively driving sales, reducing stock loss and managing controllable costs. Motivating and developing my team members and ensuring the store complies with all company regulations and procedures.
I had over five years of experience in the sales and marketing in electronics, My work experience has been marked by gradual growth and steady developments in the sales department.
complete all the courses needed during my studies