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Nimisha  Bhagat , Business System Analyst

Nimisha Bhagat

Business System Analyst·CIBC BANK

Canada

Bachelor's degree, Commercial Economics

Work experience

Total years of experience: 8 years, 4 months

Business System Analyst

January 2023 - Present

CIBC BANK

Toronto, Canada

January 2023 - Present

Involved in requirement gathering, elicitation, analysis and development of Software and solution requirements.
Developed Business Requirement Document, Business Rules, NFRS, SSIs and Use Cases.
Documented detailed analysis of end-to-end business processes, functional design, workflow mapping and action items, issues and ensured information is accurate and complete, Obtained sign-off of the documented requirements from project sponsors and Senior Management.
Involved in using Confluence for user stories, JIRA for tracking issues and created process flows using Visio.
Worked with product owners to create product backlogs, detailing user stories precisely defining actors and descriptions.
Documented user stories along with acceptance and evaluation criteria.
Supported the product owner in refinement and planning sessions.
Ensured that the definition of ready was met by ensuring that documents such as API specs, UI specs, business rules, data catalogues and non-functional requirement specs were completed.
Developed story maps for tracing and ensuring no omissions and holes by clearing depicting the product development journey.
Extensively used Confluence and JIRA for documentation and repository management.
Created Process models and process maps to present complex reality in a simplified form.
Facilitated JAD and Requirement workshops and developed consensus with stakeholders.
Analysed, captured and documented requirements with effective communication to the business areas and stakeholders.
Developed business process mapping from As Is and To Be documents.
Remained the point of contact throughout the iterations and facilitated various sessions.
Worked with the dev teams and provided clarification on user stories and other related documents.

Company industry:
Banking
Job role:
Information Technology

business analyst

February 2022 - December 2022

CITI BANK, Toronto

Toronto, Canada

February 2022 - December 2022

Involved in requirements gathering and documented business requirement documentation (BRD) by using various elicitation techniques and working around prioritization of captured requirements.
Socialized the requirements with diverse stakeholders to achieve consensus via Structured Walkthrough and achieving sign-offs.
Broke down the BRD into software requirement specifications (SRS) by using use case modelling and flowchart diagrams to develop functional requirement documents and non-functional requirement documents.
Lead and owned the requirement gathering, analysis and management, resulting in the creation of the SRS and accompanying deliverables, working closely with Technology and business project teams, ensuring deliverables meet business / end-user requirements, quality criteria and supporting a cohesive end-to-end solution using SDLC framework.
Managed requirement gathering, elicitation, analysis and development/enhancement of Enterprise solutions (ESD) for client facing Pro Referral (Mobile and Online) Application
Developed Epics, User stories, Business Rules, Functional Requirements, Use Cases, Process Flow diagrams, etc.
Creation of Use Case Specification Documents and business process maps.
Documented detailed analysis of end-to-end business processes, functional design, workflow mapping and action items, issues and ensured information is accurate and complete.
Delivered Flows, Concept sketches, Wireframes, and Prototypes (Lean UI/UX) for Global navigation, Dashboard hub, User administration, and screens.
Facilitated or participated in JAD sessions.
Participated and provided input to technical designs and architectural reviews.
Developed and documented conceptual designs for various system processes
Conducted peer reviews and cross-trained BAs and QAs as required
Facilitated knowledge transfer and review sessions of the FRDs with all application development groups.
Developed Test Strategy, Test Scenarios, Test Cases for SIT and UAT Testing

Company industry:
Banking
Job role:
Information Technology

business analyst

December 2019 - January 2022

TD Bank

Toronto, Canada

December 2019 - January 2022

Interviewed users, primarily Advisors and Planners (group and one-on-one) and other stakeholders to understand the domain, gathered customer requirements through surveys, along with JAD sessions.
Helped PM in creating Project Charter, led the creation of requirements, business use cases, functional (FRS) and technical specifications for planning systems.
Handled the prioritization of project requests and ongoing change requests.
Decomposed requirements using use case models and use scenarios.
Proactively managed systems development, implementation and risk via the use of SDLC.
Facilitated a prototype creation for a risk-based scoring system to assess risk tolerance of individual clients. This resulted in additional benefits of Advisory Compliance.
Actively involved in integration of graphical charts and simulation into the system (Monte Carlo Analysis and Efficient Frontier)
Led the creation and integration of new components such as Manual Accounts which provided the Advisors ability to manually input investment vehicles and Alternative investments such REITs, Hedge funds and Private Equity.
Trained Field Application Support Team (FAST) on various application roll outs.

Company industry:
Banking
Job role:
Information Technology

business analyst

February 2018 - November 2019

IBM - India

Delhi, India

February 2018 - November 2019

productivity-centric system requirements and objectives.
Conducted comprehensive analyses on system performance and user engagement metrics, identifying critical areas for productivity enhancement and offering actionable insights.
Orchestrated the consolidation of disparate data streams into a unified analytics dashboard, streamlining the monitoring of essential productivity indicators.
Led the end-to-end vendor selection process for third-party services and tools, performing rigorous evaluation to ensure alignment with productivity goals and system requirements.
Successfully managed the implementation of productivity-boosting updates and new vendor solutions, minimizing operational disruption while maximizing benefits realization for stakeholders.

Company industry:
IT Services
Job role:
Information Technology

Education

Delhi University

May 2018

May 2018

Bachelor's degree, Commercial Economics

Canada

Skills

SQL
Expert
SQL
Expert
SAP
Expert
SAP
Expert
Project Management
Expert
Project Management
Expert
System Requirements
Expert
System Requirements
Expert
IT Solutions
Expert
IT Solutions
Expert
Confluence
Expert
Confluence
Expert
Jira
Expert
Jira
Expert
Lucid Charts
Expert
Lucid Charts
Expert
Visio
Expert
Visio
Expert
Adobe creative cloud
Expert
Adobe creative cloud
Expert
Top Teams
Expert
Top Teams
Expert

Languages

English
Expert
Hindi
Native Speaker
French
Beginner
Punjabi
Expert

Hobbies

  • Designing, Public Relation Management, Painting
    State Level Painter Help a lot of Indian brands build their social media platforms from scratch.