Nina Krizelle De Vera

● Answering phone calls and queries from the clients
● Knowledgeable in internal business management system; such as booking appointment, internal auditing, store keeping thru FRESHA APPS.
● Supervising the café barista inside the saloon.
● Responsible for checking of tools, equipment and supplies are available.
● Maintaining standard house keeping in the store.
● Responsible dealing with customer complaints.

Greet guests and make them feel comfortable.
Prepare or serve hot and cold Beverages, such as coffee, espresso drinks, Blended coffees and teas.
Clean or sanitize work areas, Utensils or equipment.
Clean service or seating areas.
Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
Describe menu items to customers or suggest products that might appeal to them.
Order, receive, or stock supplies or retail products.
Receive and process customer payments.
Serve prepared foods, such as muffins, biscotti, or bagels.
Stock customer service stations with paper products or beverage preparation items.
Create signs to advertise store products or events.
Wrap, label, or date food items for sale.

 Well motivate in dealing with local and foreign customer.
 Perform general housekeeping of surrounding and utensil for guest food safety and convenience.
 Specialized in making good espresso, cappuccino, latte, café mocha, machiato for hot serving.
 Able to combine special drinks for customer special order like; mocktails, frappes, milkshakes, fresh juices for cold beverages.
 Capable of serving at least 10 - 15 fine dining table, depending in the volume of guest.
 Knowledgeable in serving and taking order by means of good hospitality procedure.
 Know how to use Espresso Machine, Coffee Grinder.
 Have full back ground on menus, recipes and ingredient identification of product content for customer awareness and food sensitivity.

• Great guests and make them feel comfortable.
• Prepare the set up for the function.
• Serve food or beverages to guests, and prepare or serve specialty dishes at tables as required.
• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.

• Great guests and make them feel comfortable.
• Check-in with guests to ensure that everything is going well.
• Inform guests of daily specials.
• Write guests food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Serve food or beverages to guests, and prepare or serve specialty dishes at tables as required

Job Descriptions:
• Checking products for quality on the production and removing defective items.
• Confectionary packing as per instructions.
• Re-stock shelves implementing a stock rotation system.