IT Support Engineer
Planet Pharmacies LLC
Total years of experience :14 years, 3 Months
1) COMPANY: SUPER CARE PHARMACY
designation: IT HARDWARE ASSISTANT
duration: JUNE 2012 - TILL DATE
ROLES AND RESPONSIBILITIES
• Maintaining & Troubleshooting workstations on Windows xp professional, Windows 7
• Supporting clients.
2) COMPANY: IDEA SOLUTION
DESIGNATION: IT HARDWARE ENGINEER
duration: APRIL 2008 - APRIL 2012
ROLES AND RESPONSIBILITIES
• Maintaining & Troubleshooting workstations on Windows xp professional, Windows 7
• Installation & upgradation of Software's, Hardware devices and patches
• Support for Desktop and Laptop OS installations and other Application Software's.
• Installing and configuring application software
• Implementing Security and Users policies for local systems
• Configuring and maintenances of network Printers
• Troubleshooting network connectivity and LAN issues
• MCITP EA (Microsoft Certified IT professional Enterprise Administrator) • BA Economics on Doing • DIPLOMA in Computer hardware & Networking Engineering (2009-2010) ACE College for Engineering &IT, Kerala, India with First Class.
• Higher Secondary from Higher Secondary School, Kerala, India with 59.70% aggregate in 2008.