Nishu Nagia, Scrum Master

Nishu Nagia

Scrum Master

Royal Cyber

Location
India - Faridabad
Education
Master's degree, Education And IT
Experience
14 years, 6 Months

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Work Experience

Total years of experience :14 years, 6 Months

Scrum Master at Royal Cyber
  • India - New Delhi
  • May 2021 to November 2023

Senior Business Analyst/Project Manager/Scrum Master
Royal Cyber Pvt Ltd - Bengaluru, India
Project-1: Sage, Beans & Breville) - Web & Mobile Application (Launched in US & UK)
Description: US based coffee solutions Project selling multiple brands of coffee beans, coffee machines and Machine Parts and Accessories.

Responsibilities:

• Handled two coffee squads from requirement gathering till testing phase of the entire project and documented it over confluence and Jira Tool
• Executed Daily Scrum calls with all external and internal stakeholders.
• Documenting multiple backend and frontend reports for Algolia, Commerce Tool, AEM, Checklist etc. required for business.
• Created User stories and Epics and assigned them to Developers on Sprint Planning and Grooming sessions.
• Supported End to End testing in UAT environment; created bucket of bugs for QA Team
• Monitor regular work in progress and sprint deadlines with Scrum Master and Product Owners.


Project -2: MICO Plumbing (Fletcher Building) - Web Application (Launched in New Zealand)
Description: project of New Zealand deals in Plumbing Kitchen, bathroom, and laundry
Tech. Stacks: Big Commerce

Responsibilities:

• Facilitated Safe Agile ceremonies - sprint planning, backlog grooming, daily scrums, demos, release plans, sprint reviews and sprint retrospectives.
• Coaching the team on Scrum Principles and best Practices.
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Collaborated with product owners and team members for open discussions and conflict resolutions.
• Maintained project schedules by managing timelines and making proactive adjustments.
• Develop Project Plans and Ensures resource availability and allocation.
• Updating activities in a project Management tracking tool in confluence.


Project-3: ACIMA/ GENESIS - Web and Mobile Application (US Based)
Description: E-comm Project for B2C & B2B Customers (USA) which basically integrates Acima leasing solutions; primarily focused on helping people with less than perfect credit obtain financing for necessary items from store.

Responsibilities:

• Identify the scope of the project & prepare project Plan including schedules, timelines & resource allocators.
• Assemble & lead a project team, foster effective communication & collaboration among team members.
• Motivate & Manage team members to ensure they meet project goals & deadlines.
• Track & control project cost throughout the project lifecycle
• Ensures daily team meetings and clear agenda to be given to the team also tracking the accomplishments of work allocations.
• Provide status updates, report on progress and address concerns & questions.
• Ensure that project deliverables align with the initially defined scope.
• Maintain accurate project reports for stakeholders & management.
• Ensure all project deliverables are completed and approved, also handover relevant assets.

Lead Business Analyst at TLC Relationship Management Pvt Ltd
  • India - New Delhi
  • March 2019 to February 2021

Senior Business Analyst/Project Manager
TLC Relationship Management Pvt Ltd - New Delhi, India
Project: worked on Web & Mobile Application on Club Marriott Asia Loyalty Application
Description: Mobile Application launched in India, Kenya, Hong Kong, Sri Lanka, Dubai & Bahrain of Club Marriott, The Leela, Taj Property, Accor Groups (Pullman, Novotel, Ibis), ITC, Hyatt (Hotels, Palaces & Resorts)
Stakeholders: Adobe (AEM, Analytics, Targets, Campaign & Screens), Compro (Sales force - Heroku Server), Whishworks (Mule soft - API Integration Layer), Mobiloitte (Ionic hybrid Platform)

Roles & Responsibilities

• Gather requirement from multiple stakeholders in India and resolving team operational queries.
• Supports onshore BA in capturing functional Requirements.
• Involved in creating Complex Architecture for Mobile App Integration from API level to Backend & Frontend.
• Mapped the data requirements, fields for SFDC and Mule soft.
• Worked in Agile environment; written user stories, epics, features and linked with Jira Task /bugs along with test cases (Integrated Zephyr)
• Monitor regular work progress and reports towards meeting the project deliverables.
• Identify new potential initiatives, workflows, and system to improve operational efficiencies.
• Training & sharing information to foster ongoing knowledge transfer related to API Integration, Sales force Database structure, Project Architecture, Content Model, Adobe Campaign and targets for Digital marketing and Frontend Design.
• Prepared Process Flows for clients and detailed Use Cases for entire Business.
• Reviewed Test Case Documents and Final sign off checklist from all Stakeholders.

Sr. Business Analyst Consultant at Nits Solution Pvt Ltd
  • India - Gurgaon
  • November 2015 to November 2018

Sr. Business Analyst Consultant
Nits Solution Pvt Ltd - Gurgaon, India (Nov 2015- Nov 2018)

Project: Worked on Multiple Project of Automobile Sector (Web Application- IT) for USA and Canada
Description: Audi CRM, VW CRM, Volvo CRM, Parts Purchase Bonus (PPB), Service Foresight Tool, Dealer Install Accessory (DIA), Sales IQ and Marketing IQ.
Stakeholders: Audi, Volkswagen & Volvo Group of America, and Canada

Roles & Responsibilities:

• Involved in the entire gamut of software development cycle such as Requirement Gathering, Analyzing, Designing, Development, Testing, Implementation and Support.
• Requirements gathered from the US team and enrichment from US stakeholders.
• Proposed high level of design solutions to the US clients.
• Prepared documentation of Business Proposals, Business Requirement Documents, Functional Specification, Functional Validations and Technical Specifications for the Development and Testing Team.
• Interact with on-shore & off-shore team on daily basis to resolve operational concerns.
• To perform Sanity Testing post QA testing such as Functional, Data, UI and Regression.
• Managed migration projects between multiple environments (Development, QA, Stage and Production).
• Executed Production checkouts post deployment and to coordinate with relevant stakeholders for resolution.

Business Analyst/ Financial Consultant at AUDI
  • India - New Delhi
  • April 2012 to October 2015

Business Analyst/ Financial Consultant
AUDI (Sterling Group) - Gurgaon || Noida || Delhi, India (April 2012- Oct 2015)

Project: Worked on Web Application (PAN INDIA)
Description: Inflows/Outflows of sales and revenues, Inventory Management, Collision Repair, IRF (Independent Repair Facility) Operations, Accessories and Parts
Stakeholders: Audi, Volkswagen, Nissan, Mahindra & Honda Groups

Roles & Responsibilities:

• Presented Dashboards for board members of Sales, After Sales, Used Vehicle Inventory and Audi Bonus & Margins.
• Maintained Retention Calculator Summary and Cash Inflows and Outflows statements.
• Review and lead the estimates and communicated to all corresponding departments heads.
• Presented Monthly & quarterly reports to the Management & CEO.

Derivative Analyst at SMC Global Securities Pvt Ltd
  • India - Mumbai
  • January 2010 to March 2012

Derivative Analyst
SMC Global Securities Pvt Ltd - Mumbai, India (Jan 2010- March 2012)

Project: Financial Sector (Capital Market domain) of derivatives, Intraday trading in National Stock Exchange
Description: Generate revenues by using different strategies such as Cash & Future Segments, Option Markets, Commodity and Volatility Hedge, Option Strategies (Bullish & Bearish).
Stakeholders: NSE (National Stock Exchange)

Role & Responsibilities:

• Conducted Market Analysis to assess prevalent financial & economic environment.
• To lead Derivatives Research & Analysis team and train members on Risk Management using different software and applications as required.
• To oversee day to day operations of trades ensuring that each trade is fulfilling its responsibility.
• Identifying new potential initiatives, workflows, and system to improve operational efficiencies.
• Evaluating staff, addressed performance issues & recommending specific trades on a daily basis.
• Training & sharing information to foster ongoing knowledge transfer.
• Study market behavior regularly and keep the organization updated about evolving trends & customs in derivative market.
• Ensured record keeping of investments & returns.
• Exposure in real time working on strategy based automated trading software OMNESYS NEST Trades System and DATAMAN Trader System of all types of Intraday Trading, Arbitrage, Hedging, Volatility Spread and Options Greeks (Delta, Gamma, Vega, Theta, Rho, Volga and Vanna) to reduce & eliminate financial market risk.

Business Analyst at Credence Analytics Pvt Ltd
  • India - Mumbai
  • January 2009 to December 2009

Business Analyst (Internship)
Credence Analytics Pvt Ltd - Mumbai, India (Jan 2009- Dec 2009)

Project: Credit Default Swaps \{Derivatives)
Description: worked on project of Credit Derivatives Australia
Stakeholders: State Bank of India (SBI)

Roles & responsibilities:

• Documented the Business Processes & Plans
• Gathering Information from client as SBI (State Bank of India) Mumbai BKC
• Prepared Requirement Documents for web Application for Banking Software of Credit Derivatives International Products.
• Analyze client requirement and detailed system design documents focuses on how to deliver the required functionality.
• Prepared Use Cases and UML Diagrams, Entity Relationship Diagram (ERD)/Functional Decomposition Diagram (FDD) for all internal and external Stakeholders.
• Learned Agile Software Development Methodology.
• Designed UI Screens with Project Managers and Leads
• Resolved developers’ query/ Concerns.
• Supported team members in frontend and backend testing.

Education

Master's degree, Education And IT
  • at Symbiosis International University
  • December 2009

Specialties & Skills

Release Management
Industry Analyst Relations
Agile Project Management
Certified Scrum Master CSM
Business Planning and Execution
Team Management
Business Documents
Release Management
Technical Writing and specifications
Legal Documents
Training and Mentoring

Social Profiles

Personal Website
Personal Website

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Languages

English
Expert

Training and Certifications

Certified Business Analysis Professional (CBAP®) (Certificate)
Certified SAFe 5 Agilist (Certificate)
Date Attended:
June 2023

Hobbies

  • Yoga, Meditation, Driving, Cooking and Gardening