SENTHILKRISHNAN JAGADEESAN, Manager - Delivery

SENTHILKRISHNAN JAGADEESAN

Manager - Delivery

Appnomic Systems Pvt. Ltd

Location
India - Mumbai
Education
Bachelor's degree, Computer Science
Experience
8 years, 5 Months

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Work Experience

Total years of experience :8 years, 5 Months

Manager - Delivery at Appnomic Systems Pvt. Ltd
  • India
  • My current job since December 2020

Projects -HEAL is the industry’s first autonomous IT operations software that prevents incidents and problems before they occur. Team Size - 6.
Key Skills- Activity and resource planning# Organizing and motivating a project team# Controlling time management# Cost estimating and developing the budget Ensuring customer satisfaction. #Analyzing and managing project risk.
#Monitoring progress.

Roles & Responsibilities:
•Define requirements and monitor those through to implementation. Collaborate with vendors to implement enhancements. Develop and maintain implementation and enhancement project plans. Manage project with specific focus on deliverables, tasks, and due dates.
•This role tasked with implementing and developing an IT infrastructure, such as software, technical solution or fix, into a company or an organization. I also handle the budget, the deadlines, and the general organization.
•Creates Project Status Report on a regular basis, distributes the report to stakeholders, and posts the report to the project workspace. Assigns tasks to resources and gathers information from the team when updates are made.
•In the broadest sense as a PM I am responsible for planning, organizing, and directing the completion of specific projects for an organization while ensuring these projects are on time, on budget, and within scope.
•Strong leadership and ownership skills. Strong leadership qualities such as being able to motivate my team and drive them to maximum performance so that they can achieve the goals.
•Implementation is the process that turns strategies and plans into actions to accomplish strategic objectives and goals. Implementing our strategic plan is as important, or even more important, than our strategy

Lead Consultant at Virtusa Consulting Services Pvt. Ltd
  • India
  • January 2019 to November 2020
Production Support Engineer at Sphata Systems Pvt. Ltd
  • India
  • May 2011 to July 2012

Linux platform, knows the basic commands.
•Functioned in Toad to run SQL Queries to manipulate the records in database.
•Extracted the database records from production server and supplied to corresponding clients Request
•Uploaded the client’s records in Production Server Database.
•Secured user level access for production server through FTP Server.
•Responsible for to Data Uploading, Batch Monitoring, Data Manipulation and User request handling, providing back-end Support using Oracle SQL, Windows scheduler, Perl-script

Software Implementer/Trainer at Botree Software International Pvt. Ltd
  • India
  • August 2010 to April 2011

Verified system requirements and installed the software by given order.
•Imported information through MS-Excel, finding errors and solved through SQL server by running queries.
•Accountable for solving the issue reported and supporting the customer through telephone or by team-viewer before reaching level-3 support

Customer Care Executive at Evolution Global Services
  • India
  • July 2009 to August 2010

Education

Bachelor's degree, Computer Science
  • at Vinayaka Missions University
  • January 2009

in

Bachelor's degree, Electrical and Electronics Engineering
  • at Polytechnic
  • January 2005

in

High school or equivalent, Electrical and Electronics Engineering
  • at Polytechnic
  • January 2005

in

Bayt Tests

IQ Test
IQ Test
Score 60%

Specialties & Skills

Oracle Technologies
IT Service Management
Incident Management
MICROSOFT MONEY
REPORTS
BUDGETING
CUSTOMER RELATIONS
CUSTOMER SATISFACTION

Social Profiles

Personal Website
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