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Nithin Jayaraj, Technical Sales & Service Engineer

Nithin Jayaraj

Technical Sales & Service Engineer·Promach Middle East FZ-LLC

United Arab Emirates

Master's degree, Operations Management

Work experience

Total years of experience: 13 years, 11 months

Technical Sales & Service Engineer

October 2016 - Present

Promach Middle East FZ-LLC

Dubai, United Arab Emirates

October 2016 - Present

 Types of Bottles Handled - PET, HDPE and Glass bottles
 Types of Capping specialized - ROPP capping, Screw capping (all types of Screw capping including Twist-Off caps)
 Top 10 Customers - Total Lubricants, Castrol, Almarai Diary, Alhamrani FUCHS, IFFCO, Aujan Industries, Coca Cola, Petromin corporation, Nestle water, Masafi
• Installation, commissioning and servicing of Liquid Level filler (Federal Mfg.), Zalkin Capping machines (mainly specialized on Screw capping and ROPP capping) and PACE Bottle Unscramblers at customer locations for PET / HDPE and Glass bottle lines in Diary (Milk, Laban and Juice), Water and Oil industries (Vegetable and Engine Oil).
• Performing machine Diagnostic visits at customer site and recommending essential spares for refurbishing / modifications on the machine for having higher performance output from the machines.
• Conducting and coordinating technical meeting with existing customers in order to discuss the issues they are facing and also to recommend the upgrades we can propose on the existing machines.
• Performing Conversion, Change-over and Overhauling of filling machines, capping and Unscrambler machines.
• Preparing detailed Site-reports for the customer and the company on problems that were identified, actions taken to resolve the problem and steps recommended to fully satisfying the customer need.
• Preparing Snag list and Spare order by continuous monitoring of the machines in production and by arranging meeting with customers.
• Providing training to Customers’ operators and technicians on set-up, operation, change-over and maintenance of the machines.
• Coordinating with After Market Sales & Service and Engineering team at Zalkin capping and Federal Mfg. to process new enquiries for Conversion / Overhaul and to find solutions for issues and upgrades required on the existing machines.
• Already carried out several projects at several locations all over GCC.
• Travelling frequently to Europe and GCC countries.

Company industry:
Manufacturing
Job role:
Engineering

Field Service Engineer

March 2014 - September 2016

MRS Packaging Ltd

Dubai, United Arab Emirates

March 2014 - September 2016

Maintenance and Installation of Concession Equipment, Baking and other Modern kitchen equipment.
Inspection of equipment and material, Machine Erection, Testing & Commissioning and Maintenance all over GCC.
Travelling frequently to Oman, Qatar, Bahrain and Lebanon.
Coordinating with our sales team and visiting the site for recommending the appropriate machines as per customer request and needs.
Preparing Auto Cad drawing for cinema concession.
Training the clients about the Technical part and User part of the machines.
Preparing cut sheets of the machines and the food supplies which we are dealing with and Technical Report & Quote for the spares after service

Company industry:
FMCG
Job role:
Engineering

Electrical Maintenance Engineer

July 2012 - February 2014

Hassani Group of Companies

Dubai, United Arab Emirates

July 2012 - February 2014

• Installation and commissioning of relocated machineries from our old Diary plant to the new Diary plant. Machineries include Fillers, Cappers, Seamers and Palletizers for Tin cans and PET bottles.
• Carried out Preventive, Breakdown and Shutdown maintenance of packaging machines related to Diary products and pasta lines.
• Working with the corporate standards group, managing projects, analyzing cost/benefits and making appropriations requests, generating bid packages, conducting competitive bid meetings, coordinating with purchasing, and supervising contractor operations.
• Have experience in machine control designing, installation and start-up of high production equipment.
• Point to point troubleshooting, Identifying, Analyzing, Problem Solving, developing innovative solutions, PLC Programming (Siemens and Zelio Logic), power distribution and control circuit designing using Auto Cad 2008 (2D) and CADDY software.
• Changing the control and Electrical circuit of the Old machines which is not running and making it run with good efficiency and Productivity.
• Installation of Solar powered LED streetlights and Solar Powered Lighting inside plant area based on Inverter Battery Assembly based on solar power without using AC supply.

Company industry:
FMCG
Job role:
Maintenance, Repair, and Technician

Education

Jaipur National University

May 2021

May 2021

Master's degree, Operations Management

India

Master of Business Administration with Specialization in Operations Management.

Prolific Systems and Technologies Pvt. Ltd.

December 2011

December 2011

Higher diploma, Industrial Automation

India

Post Graduate Diploma in Certified Automation Engineer

Maharaja Engineering College

May 2011

May 2011

Bachelor's degree, Electronics and Instrumentation Engineering

India

GPA (percentage): 70%

GPA (percentage): 70%

Bachelor of Engineering (B.E) in Electronics and Instrumentation Engineering

J.N.G.H.S.S MAHE Pondicherry (State), India.

April 2005

April 2005

High school or equivalent,

India

GPA (percentage): 84.5%

GPA (percentage): 84.5%

Skills

Sales
Expert
Sales
Expert
After Sales Support
Expert
After Sales Support
Expert
AutoCAD
Expert
AutoCAD
Expert
Instrumentation
Expert
Instrumentation
Expert
Electrical Maintenance
Expert
Electrical Maintenance
Expert
Project Handling
Expert
Project Handling
Expert
Electrical Maintenance
Expert
Electrical Maintenance
Expert
machine audit
Expert
machine audit
Expert
customer support
Expert
customer support
Expert
Field service
Expert
Field service
Expert
salesforce.com
Expert
salesforce.com
Expert
Sales
Expert
Sales
Expert
After Sales Support
Expert
After Sales Support
Expert
AutoCAD
Expert
AutoCAD
Expert
Instrumentation
Expert
Instrumentation
Expert

Languages

English
Expert
Hindi
Expert
Malayalam
Expert
Tamil
Intermediate

Training and Certifications

Certifications
MS Office, Phtoshop
Mahe Institute of Information Technology
Apr 2005 - Dec 2005

Training
Basic Capping Technology
Zalkin
Jul 2019