Nitin Gupta

Manager at Ernst & Young

• India
• My current job since June 2019

Advisor

• June 2019 to September 2019

Managing end to end ISO 27001 Information Security audits of large scale, magnitude and complexity in Middle east ( Kuwait)consisting of 43 Departments.
•Designing and implementation of Unified framework of Governance, Risk and compliance (GRC)
•Recommendation of the Process Improvement Strategy & Roadmap to clients
•Gap analysis & alignment of the cyber security framework in alignment of the local cyber laws and compliance requirements

Management Consultant

• January 2014 to May 2019

Cater to the Telecom, Insurance, Construction, Electronics, FMCG, E-Commerce and other sectors

•Issue based improvement projects including special audits and Supplier Audits
•Quality(ISO 9001) & Information Security Mgmt. System ( ISO 27001) Implementation Consulting and Audits
•Carry ISO 9001, ISO 27001 & Information Security Audits
•Consultancy to the Legal Depts of clients for Information Technology Act 200 Compliance
•Conduct ISMS Awareness, Internal Auditor trainings for ISO 9001 & ISO 27001
•Conduct Process Gap analysis and Business Process Re-engineering of company’s processes.
•Empaneled with ISO Accreditation Agencies for Certification & Surveillance Audits
•Carry the Certification Audits for ISO 27001, ISO 9001 and Zed Maturity Framework

Country Quality Head

• January 2009 to November 2011

Prof
•Head the Quality and Information Security Function for TNS India comprising of 4 Research offices, 4 Data Processing and 18 Data collection offices in 16 cities.
•Responsible for Implementing Global Data Security and Collection Standards in all Indian Offices
•Country SPOC for Information Security, SOX Audits and Data Privacy Initiatives by WPP/Kantar Group
•Country Ombudsman for Highest level of Escalations of Clients and Whistleblower complaints
•Special Audits pertaining to Data Corruption, Data Thefts, Privacy Breach


Shyam Telecom Group (www.spectranet.in

Chief Information Security Officer at CISO

• April 2006 to November 2008

Establish and Maintain ISO 27001 and ISO 9001 for all 16 offices across India.
•Ensure Compliance of Information Technology Act 2000
•Interface with Ministry of Home Affairs, Police and CBI for Cyber Crime Investigations
•Developed Internal Quality Benchmarks and performance monitoring as per norms and requirements laid down by Ministry of Telecom, Govt of India( TRAI)
•Manage Business Process Re-engineering Projects and Interface with the ERP Development Team
•Conduct and Manage the Periodic Internal Quality Audits & Special /Forensic audits
•Conduct Customer Feedback / Satisfaction Surveys for improvement in Quality of Services
•Conduct Supplier and Vendor Performance Audits / Third party Audits

SREI Group ( www.srei.com

Sr Manager at Karvy Global Services Ltd

• India
• August 2004 to April 2006

Reporting: President of the Company

•Re-engineering and streamlining the Standard Operating Procedures for all Functions and Departments based on the key pain areas and management issues/concerns to enhance Process Excellence
•AS IS Process Mapping using MS-Visio, Gap Analysis and TO BE Process Development/ Process Reengineering utilizing Six Sigma Methodology / DMAIC approach
•Development of Key Performance Indicators (KPIs), Inter-departmental SLAs.
•Functional Interface with the ERP department for the changes and modifications.
•MR (Management Representative) and Project In charge for Implementing ISO 9001 QMS
•Imparting Internal Quality Auditor, Quality awareness Trainings to the employees

Process Associate at GENPACT

• United Arab Emirates
• February 2001 to July 2003

The Role includes processing of new business life insurance applications for First Colony Life which is a subsidiary of GE Financial Assurance (GEFA).

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