Nizam Uddin Laskar

Sales and Business Growth:
• Drive store sales and profitability by meeting or exceeding revenue targets.
• Develop strategies to improve sales performance and customer acquisition.
• Analyze sales reports and trends to identify opportunities for growth.
• Customer Experience:
• Ensure every customer receives exceptional service.
• Resolve customer complaints promptly and professionally.
• Maintain high standards of store presentation and product merchandising.
• Team Leadership and Development:
• Recruit, train, and develop a high-performing team.
• Conduct regular performance evaluations and provide coaching for improvement.
• Foster a positive, energetic, and team-oriented store environment.
• Operations Management:
• Oversee daily store operations, including opening/closing procedures, cash handling, and stock management.
• Ensure compliance with company policies, health and safety regulations, and operational standards.
• Manage inventory levels, stock replenishment, and minimize shrinkage.
• Visual Merchandising:
• Implement visual merchandising standards to enhance customer engagement and maximize product appeal.
• Organize product displays, promotions, and seasonal changes effectively.
• Administrative Duties:
• Prepare sales reports, staffing schedules, and budget forecasts.
• Manage payroll, staff rosters, and operational costs effectively.
• Community Engagement:
• Build relationships within the local community to promote brand awareness and customer loyalty.

01/01/2016 - 31/12/2017 Hyderabad, India
STORE TEAM LEADER LEVIS STORE
•Supported the Store Manager in overseeing daily operations and achieving sales targets.
•Led and motivated team members to deliver exceptional customer service and operational excellence.
•Monitored team performance, provided coaching, and supported staff development.
•Assisted in inventory control, stock replenishment, and maintaining visual merchandising standards.
•Resolved customer queries and ensured a positive in-store experience.
•Helped manage shift scheduling and task delegation to maintain operational efficiency.

01/01/2018 - 03/01/2021 Hyderabad, India
DEPARTMENTAL MANAGER CENTROV RETAIL PVT LTD
•Supervised daily operations to achieve department sales and customer service goals.
•Led, trained, and motivated the department team to drive performance and productivity.
•Monitored KPI.s and implemented strategies to optimize sales, stock levels, and profitability.
•Executed merchandising plans and ensured strong product presentation and availability.
•Handled customer inquiries, resolved issues, and maintained high satisfaction standards.
•Collaborated with store leadership to align department activities with overall store strategy.

07/01/2012 - 31/05/2015 Hyderabad, India
SALES EXECUTIVE BRAND FACTORY
* Customer Service
* Customer service and maintaining customer database.
* Solving Customer problem and enquire make them delighted.
* Deliver Excellent Customer Service.
* Ensure that staff works towards giving the exceptional service at all times.