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Nour Hassan, Chief executive officer

Nour Hassan

Chief executive officer ·Elite gear automotive garage

United Arab Emirates

Bachelor's degree, Mechanical engineering

Work experience

Total years of experience: 23 years, 5 months

Chief executive officer

May 2023 - Present

Elite gear automotive garage

Dubai, United Arab Emirates

May 2023 - Present

Company industry:
Automotive Manufacture
Job role:
Maintenance, Repair, and Technician

Auto Maintenance Center manager for all Manar Al Khaleej Holding group companies in UAE

March 2022 - January 2023

MANAR ALKHALEEJ HOLDING GROUP

Dubai, United Arab Emirates

I found this job using Bayt.com

March 2022 - January 2023

Accomplishments:
• Establishing and implementing and management an independent maintenance center for vehicles and heavy trucks to service and repair the group vehicles fleet.
• It succeeded in selecting and training a team of technicians and supervisor to deal professionally of vehicle maintenance problems inside garage and all emergency malfunctions on the road.
• Establishing an accounting system to manage the movement of vehicles fleet and the stock of spare parts link all group companies to the maintenance center for easy service provision.
• Agreement was contracted with insurance companies to conclude new deals.
Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Maintenance, Repair, and Technician

Dubai Branch Manager

July 2020 - February 2022

AL HOORANI AUTOMATIC GEAR GROUP

Dubai, United Arab Emirates

July 2020 - February 2022

Accomplishments:
• Specialist in solving all problems automatic transmission (A/T - CVT - DSG) and all types of (VALVE BODY-TCM- CONVERTER)
• Restructuring the branch and implement appropriate strategies to improve various processes and tasks for the work team, whether technicians, administrators or spare parts sales to achieve better performance and gain the trust of customers.
• Managing a business plan which includes focus on Revenue generation, Growth and Profitability based to target new customers.
• Achieved results from 100 % volume target in first quarter of annual plan of 2021.
Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Mechanical Engineering

Manager department of maintenance, used cars

August 2017 - June 2020

LAITH AL OBAIDI GROUP

Dubai, United Arab Emirates

August 2017 - June 2020

Accomplishments:
• Handling various markets, Generating New Business, Key Account Management, Strategy Planning and Execution, Procurement of vehicles according to the needs, Negotiation, Receivables, Logistics, suppliers Retention in UAE and other countries.
• Managing the processes for Used Cars sales and marketing by ensuring effective use of resources, skills and expenditure in market research, advertising, promotions, tenders, and contracts with focus on Revenue generation, Growth and Profitability which exceeded the size of expectations in light of the conditions of the Corona virus
Company industry:
Automotive Dealership & Distributor
Job role:
Mechanical Engineering

AUTO SERVICE CENTER MANAGER

April 2016 - July 2017

EVERYTHING GENERAL TRADING

Dubai, United Arab Emirates

April 2016 - July 2017

Accomplishments:
• Manage Auto maintenance Center and technicians, and follow up on repair checks to determine the daily tasks and activities of each individually.
• Provide radical solutions to frequent maintenance errors and provide best quality improvement method to avoid Customers complaints
• Manage spare parts inventory and procurement and equipment and following up on the completed maintenance work according to Agreed schedule.
Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Mechanical Engineering

Owner

January 2012 - November 2015

CRAZY CAR CENTER

Cairo, Egypt

January 2012 - November 2015

Accomplishments:
• Sports and classic car rental
• Buying and selling used passenger cars and commercial vehicles.
Company industry:
Automotive Dealership & Distributor
Job role:
Management

Auto Service Center Manager

December 2008 - November 2011

HORIZON AUTO CENTER

Dubai, United Arab Emirates

December 2008 - November 2011

Accomplishments:
• Acted as first point of assessment for service center activities and to determine what issues to refer to chairman
• Provided leadership in the development and implementation of a strategic business plan to fulfill service center goals and objectives related to expanding the business.
• I succeeded in building and leading and training and support team work on target achievement Revenue, Growth and Profitability.
Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Mechanical Engineering

Branch Manager

November 2005 - October 2008

AL SAFI LIMOUSINE - RENT CARS

Dubai, United Arab Emirates

November 2005 - October 2008

Accomplishments:
• Handling multi brand operations renting cars and solve all customer issues and work to meet their needs
• Agreement and negotiation with insurance companies and following up on maintenance and repair work for damaged cars in Auto service centers
• Managing the operations marketing advertising and promotions for pan UAE.
Company industry:
Automotive Dealership & Distributor
Job role:
Management

customer service

March 2001 - August 2004

Car World Rent a Car

Cairo, Egypt

March 2001 - August 2004

Accomplishments:
• Receive customers, view all available services, and direct them to choose the appropriate service for each of them
• Managing the for processes renting cars and marketing by ensuring effective use of resources and skills .
Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Education

College of Engineering

June 2000

June 2000

Bachelor's degree, Mechanical engineering

Egypt

GPA (rating): Good

GPA (rating): Good

Automotive mechanical engineering

Skills

Management
Expert
Management
Expert
Sales Growth
Expert
Sales Growth
Expert
Customer Interfacing
Expert
Customer Interfacing
Expert
Automobile
Expert
Automobile
Expert
Cars
Expert
Cars
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
QUALITY CONTROL
Expert
QUALITY CONTROL
Expert
SALES
Expert
SALES
Expert
ADVERTISING
Expert
ADVERTISING
Expert
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SUPPORT
Expert
CUSTOMER SUPPORT
Expert
MARKETING
Expert
MARKETING
Expert
MICROSOFT WINDOWS
Expert
MICROSOFT WINDOWS
Expert
NEGOTIATION
Expert
NEGOTIATION
Expert
Cars
Expert
Cars
Expert
Management
Expert
Management
Expert
Sales Growth
Expert
Sales Growth
Expert
Customer Interfacing
Expert
Customer Interfacing
Expert
Automobile
Expert
Automobile
Expert
Autos
Expert
Autos
Expert
Marketing Support
Expert
Marketing Support
Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Training
Aftermarket service and the ideal steps to change new VALVE BODY of transmission
(ZF GROUP ) global technology company supplying systems for passenger cars, commercial vehicles
Jan 2020
Creating Customer Advocates
FCA Performance Institute International - Official Agent for (JEEP-DODGE-CHRYSLER-FIAT- MOPAR )
Nov 2019
Show credentials
Owner Support+ Brief
FCA Performance Institute International - Official Agent for (JEEP-DODGE-CHRYSLER-FIAT- MOPAR )
Nov 2019
Show credentials
Selling Strategies: Prospecting
FCA Performance Institute International - Official Agent for (JEEP-DODGE-CHRYSLER-FIAT- MOPAR )
Nov 2019
Show credentials
Selling Strategies: Referrals and Follow-Up
FCA Performance Institute International - Official Agent for (JEEP-DODGE-CHRYSLER-FIAT- MOPAR )
Nov 2019
Show credentials

Hobbies and interests

Music

I like to play the piano in my relaxing time

Equestrian sport

I love riding horses in the open desert

reading

My interest in reading everything new in the automotive industry and the global market