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noor imam, Data Verification Associate

noor imam

Data Verification Associate·DataFlow Group

Jordan

Bachelor's degree, علوم مالية ومصرفية

Work experience

Total years of experience: 3 years, 0 months

Data Verification Associate

May 2025 - November 2025

DataFlow Group

Amman, Jordan

May 2025 - November 2025

• Conducted primary source verification for international licensing processes.
• Assessed authenticity and consistency of official documents.
• Identified discrepancies and escalated complex cases.
• Maintained strict confidentiality and data protection compliance.
• Achieved productivity and quality KPIs.
Company industry:
Other Business Support Services
Job role:
Information Technology

Visa Application Officer

May 2024 - February 2025

BLS International

Amman, Jordan

May 2024 - February 2025

• Processed Schengen visa applications according to embassy requirements.
• Reviewed supporting documents for completeness and compliance.
• Entered and verified applicant data accurately.
• Collected biometric data and ensured data protection compliance.
• Maintained professional and neutral applicant communication.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

customer service and call center

November 2022 - November 2023

إكستنسيا

Amman, Jordan

November 2022 - November 2023

Provide exceptional customer service by • responding to customers inquiries, concerns and requests for assistance with
accurate information and solutions
Respond to incoming calls and emails while • maintaining the highest level of customer care
Assist travel agents with their clients special •
•needs
Provide customers with flight, route, and •
•pricing information
Issue tickets to customers to ensure that o
their requests are fulfilled
Resolve and assist customers with baggage

Experience in Amadeus Ticketing &
.Reservation System
Company industry:
1390
Job role:
Customer Service and Call Center

Customer Service Representative

November 2022 - November 2023

Extensya

Amman, Jordan

November 2022 - November 2023

• Managed high-volume customer interactions.
• Handled sensitive booking data and resolved complex cases.
• Maintained professionalism under pressure.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Customer Service Representative

May 2019 - October 2019

jeeny

Amman, Jordan

May 2019 - October 2019

Company industry:
Market Research
Job role:
Customer Service and Call Center

Education

Al-Balqa Applied University

October 2018

October 2018

Bachelor's degree, علوم مالية ومصرفية

Jordan

Skills

Customer Service
Expert
Customer Service
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Hard Work
Expert
Hard Work
Expert
ADVERTISING
Beginner
ADVERTISING
Beginner
ARABIC
Beginner
ARABIC
Beginner
BANKING
Beginner
BANKING
Beginner
CALL CENTER
Beginner
CALL CENTER
Beginner
ENGLISH
Beginner
ENGLISH
Beginner
FINANCIAL
Beginner
FINANCIAL
Beginner
LANGUAGES
Beginner
LANGUAGES
Beginner
Teamwork
Expert
Teamwork
Expert
Operation
Expert
Operation
Expert
Problem Solving
Expert
Problem Solving
Expert
Customer Service
Expert
Customer Service
Expert
Administration
Intermediate
Administration
Intermediate
Data Entry
Intermediate
Data Entry
Intermediate
Time Management
Expert
Time Management
Expert
BIOMETRICS
Intermediate
BIOMETRICS
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
DATA INTEGRITY
Intermediate
DATA INTEGRITY
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
INFORMATION PRIVACY
Intermediate
INFORMATION PRIVACY
Intermediate
MARKET NEUTRAL
Intermediate
MARKET NEUTRAL
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate

Languages

Arabic
Native Speaker
English
Intermediate