Total Years of Experience: 16 Years, 3 Months
January 2008
To Present
Marketing Specialist - Graphic Designer
at Noura Fahad Photography
Location :
Kuwait - Al Kuwait
- Free-lancing Digital Marketing.
- Branding Services.
- Social Media Account Management.
- Ads Campaign.
- Photography and Videography.
- Designer
- Branding Services.
- Social Media Account Management.
- Ads Campaign.
- Photography and Videography.
- Designer
October 2019
To March 2021
Insurance Manger
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at ALMulla Insurance Brokerage Company
Location :
Kuwait - Al Kuwait
Graphic Designer
October 2016
To October 2017
Technical Production Assistant
at Gulf insurance and Reinsurance company
Location :
Kuwait - Al Kuwait
-Data Entry/construction of policies in various markets/programs.Reviewing of quotes, binders, rating sheets and other spreadsheets.
-Interacting with underwriters and TSDs on policy information from Binding Authority Team.
-Provides general administrative assistant support to Binding Authority Team.Other relevant duties as assigned.
-Interacting with underwriters and TSDs on policy information from Binding Authority Team.
-Provides general administrative assistant support to Binding Authority Team.Other relevant duties as assigned.
November 2011
To September 2013
Relationship Officer [RO] At Retail Banking Division [RBD] Head Office Branch
at Al-Ahli Bank Of Kuwait [ABK]
Location :
Kuwait - Al Kuwait
-Maintain & manage an assigned portfolio with existing clients
To retain & grow the banking relationship in a profitable manner.
-To move forward in line with the assigned business targets set by the institution.
-Preparing the credit applications and profitability reports
-To accompany the Relationship Manager on official client visits for both existing and new relationships.
-Ensuring timely completion of documentation and minimizing the audit objections.
-Executing daily trade transactions to ensure maximum utilization of credit facilities.
-Processing one-off and special requests to meet clients' business requirements..
expanding relationships with existing clients
-Opening Accounts for new clients and Existing customers
Selling bank products: Credit Cards, Loans, sms Service, Online Banking, CHQ Books .. ETC,
Convincing new clients and existing customer transferring their funds and salaries.
Opening Fixed deposit. Cross Selling for any other product
-Following up with customers during the service and after delivering the service insuring their satisfaction.
-Updating customers with new products and offers
Making sure service is processed, packed and paid for without unnecessary delays.
-Closing Accounts.
To retain & grow the banking relationship in a profitable manner.
-To move forward in line with the assigned business targets set by the institution.
-Preparing the credit applications and profitability reports
-To accompany the Relationship Manager on official client visits for both existing and new relationships.
-Ensuring timely completion of documentation and minimizing the audit objections.
-Executing daily trade transactions to ensure maximum utilization of credit facilities.
-Processing one-off and special requests to meet clients' business requirements..
expanding relationships with existing clients
-Opening Accounts for new clients and Existing customers
Selling bank products: Credit Cards, Loans, sms Service, Online Banking, CHQ Books .. ETC,
Convincing new clients and existing customer transferring their funds and salaries.
Opening Fixed deposit. Cross Selling for any other product
-Following up with customers during the service and after delivering the service insuring their satisfaction.
-Updating customers with new products and offers
Making sure service is processed, packed and paid for without unnecessary delays.
-Closing Accounts.
July 2010
To November 2011
Customer Service Officer [SO] At Retail Banking Division
at AlAhli Bank Of Kuwait Division [RBD] Head Office Branch
Location :
Kuwait - Al Kuwait
-Dealing with high profile, demanding or difficult visitors.
-Receiving and meeting customer in a professional manner.
-Signing people in and checking their identity, delivering credit and debit cards
-Handling enquiries efficiently.
-Answering and forwarding phone calls.
-Keeping the reception area tidy. Ability to list carefully and quickly understands a person’s requirements.
-Directing customer to the right employee who can provide him/her with requested service, Providing valuable knowledge and up to date advice on bank products, Explaining anything customer needs to know.
-Tactfully dealing with customer enquiries, requests and complaints
-Receiving and meeting customer in a professional manner.
-Signing people in and checking their identity, delivering credit and debit cards
-Handling enquiries efficiently.
-Answering and forwarding phone calls.
-Keeping the reception area tidy. Ability to list carefully and quickly understands a person’s requirements.
-Directing customer to the right employee who can provide him/her with requested service, Providing valuable knowledge and up to date advice on bank products, Explaining anything customer needs to know.
-Tactfully dealing with customer enquiries, requests and complaints
August 2009
To July 2010
Customer Service Repetitive [CSR] At Retail Banking Division
at Ahli Bank Of Kuwait - Head Office Branch
Location :
Kuwait - Al Kuwait
Responsible for all teller functions as : Cash Deposit, Internal & External Cheque Deposit, Issuing Cashier Order, Internal & External Fund transfer, Cash Withdrawals, Internal Cheque Withdrawals, Telex Transfers Local and International .
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