Norma Zeitouny, Credit Monitoring Officer

Norma Zeitouny

Credit Monitoring Officer

Al-Mawarid Bank

Location
Lebanon - Beirut
Education
Master's degree, Management Accountant
Experience
16 years, 3 Months

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Work Experience

Total years of experience :16 years, 3 Months

Credit Monitoring Officer at Al-Mawarid Bank
  • Lebanon - Beirut
  • My current job since May 2011

I am responsible for processing all the retail loans, checking completion of files (Personal loans, Housing loans, Educational Loans…), controlling Decisions & Scores for Retail Scoring Department, sending them to branches & checking the execution of decisions on equation & releasing the amount, BDL weekly Declaration, boosting CSO’s in branches in all their inquiries related to our department.

I am responsible for supervisor’s role during the absence of the supervisor.

Product Management Department (Credit Monitoring Officer) at Al Mawarid Bank S.A.L
  • January 2012 to November 2013

Al Mawarid Bank S.A.L
January 2012-present
• Product Management Department (Credit Monitoring Officer)
I am responsible for processing all the retail loans, checking completion of files (Personal loans, Housing loans, Educational Loans ), controlling Decisions & Scores for Retail Scoring Department, sending them to branches & checking the execution of decisions on equation & releasing the amount, BDL weekly Declaration, boosting CSO's in branches in all their inquiries related to our department.

I am responsible for supervisor's role during the absence of the supervisor.

Credit Administration Department at Al-Mawarid Bank
  • Lebanon - Beirut
  • May 2011 to January 2012

May 2011-January2012
• Credit Administration Department ( credit officer)
I am responsible in controlling the CDR for all branches, declaring to BDL about new clients, following up with the completion of corporate files, BDL weekly declaration & issuing decisions on system.

Sales Staff at Five Stars Tours
  • Lebanon - Beirut
  • June 2008 to May 2011

My job includes: promotion for trips, issuing tickets of various carriers, arranging reservation of packages & tours for clients, handling the accounts with other travel agency that reserved packages from our company to their passengers, traveling with our clients during high seasons.

Sales Staff at Five Stars Tours
  • France
  • January 2008 to January 2011

2008-2011
• Five Stars Tours (Sales Staff)
My job includes: promotion for trips, issuing tickets of various carriers, arranging reservation of packages & tours for clients, handling the accounts with other travel agency that reserved packages from our company to their passengers, traveling with our clients during high seasons.

Ground Hostess at Middle East Airlines
  • Lebanon - Beirut
  • January 2008 to December 2008

2008 • Middle East Airlines (Ground Hostess)
Working as check-in counter for required documents & weighing the baggages held by passengers.

Education

Master's degree, Management Accountant
  • at Morgan Institute
  • November 2013

2013: Morgan Institute. Continuing CMA (Certified Management Accountant) Studies

Master's degree, MBA(Business Administration)
  • at Art,Science & Technology University In Lebanon
  • October 2011
Master's degree, Business Administration
  • at Art, Science & Technology University in Lebanon
  • January 2011

2010-2011: AUL (Art, Science, Technology University in Lebanon) MBA (Business Administration)

Master's degree, Sociology
  • at Lebanese University
  • January 2006

2005-2006: Lebanese University Masters in Sociology (Development of Economy & Sociology)

Bachelor's degree, Sociology
  • at Lebanese University
  • January 2004

2002-2004: Lebanese University B.A in Sociology

High school or equivalent, Sociology & Economy Section
  • at Maroon Abboud Official Secondary School
  • January 2001

2000-2001: Maroon Abboud Official Secondary School Sociology & Economy Section

Specialties & Skills

ACCOUNTS WITH
CLIENTS
PRODUCT MANAGEMENT
SALES STAFF
THE ACCOUNTS
Customer Service

Languages

Arabic
Expert
English
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