Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
nourelddine hassoun, restaurant manager

nourelddine hassoun

restaurant manager·massala zone

Kuwait

Diploma, business administration, Management of companies

Work experience

Total years of experience: 13 years, 6 months

restaurant manager

June 2024 - Present

massala zone

Al Kuwait, Kuwait

I found this job using Bayt.com

June 2024 - Present

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Manager

January 2024 - Present

Voulez Restaurant (Cube Mall, Salmiya)

As Salimiyah, Kuwait

January 2024 - Present

• Directed seamless operations across kitchen, service, and delivery, ensuring a cohesive and outstanding dining experience for all guests.
• Developed and implemented creative strategies that elevated customer service ratings, leading to increased guest satisfaction and loyalty.
• Fostered a supportive team environment, improving staff productivity and morale through targeted training and development programs.
• Streamlined operational processes to enhance efficiency, resulting in reduced wait times and improved service delivery.
• Championed a guest-first approach, consistently receiving positive feedback and recognition for exceptional service standards.
Company industry:
Food & Beverage Production
Job role:
Management

Restaurant Manager

January 2022 - Present

artizan company

Al Kuwait, Kuwait

I found this job using Bayt.com

January 2022 - Present

• Led the creation of strategic operational plans, driving improvements in restaurant efficiency and profitability.
• Performed comprehensive food costing analyses to optimize menu pricing and effectively reduce waste.
• Evaluated and selected suppliers, securing high-quality ingredients at competitive rates, thereby enhancing product quality.
• Developed and implemented creative promotional campaigns for special events, significantly boosting customer engagement and foot traffic.
• Fostered a positive team environment, enhancing staff performance and customer satisfaction.
• Monitored key performance indicators to ensure alignment with business goals and drive continuous improvement.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Floor Supervisor

January 2018 - January 2023

Babel Restaurant (Alshaya Group)

As Salimiyah, Kuwait

January 2018 - January 2023

• Led front-of-house operations, driving a notable increase in guest satisfaction through exceptional service and a keen focus on detail.
• Mentored and trained staff, fostering a collaborative team environment that improved service efficiency and boosted employee retention.
• Played a key role in the successful opening of new locations, facilitating the seamless integration of operational standards and thorough training programs.
• Advocated for best practices in guest engagement, ensuring a memorable dining experience and enhancing overall brand reputation.
• Implemented innovative strategies that streamlined operations, resulting in improved service delivery and customer loyalty.
Company industry:
Food & Beverage Production
Job role:
Customer Service and Call Center

Assistant restaurant manager

January 2017 - October 2022

Alshaya

Al Kuwait, Kuwait

I found this job using Bayt.com

January 2017 - October 2022

Company industry:
Catering, Food Service, & Restaurant
Job role:
Administration

افتتاح مطعم بابل السعودية الخبر

November 2019 - February 2020

شركة محمد حمود الشايع - المملكة العربية السعودية

Khobar, Saudi Arabia

November 2019 - February 2020

• Collaborated with the opening team to successfully launch مطعم بابل in الخبر, driving operational excellence from day one as a foundation for success.
• Developed and implemented robust operational procedures and training programs, elevating service quality and significantly increasing customer satisfaction ratings.
• Established and optimized inventory management systems, reducing waste and ensuring optimal stock levels, which directly contributed to enhanced profitability.
• Fostered a positive and collaborative team environment, promoting employee engagement and retention, essential for a thriving restaurant culture.
• Leveraged insights from customer feedback to continuously improve service offerings, aligning with best practices in the industry.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Floor Supervisor

January 2015 - January 2018

Bustan Restaurant (Naiif Company)

As Salimiyah, Kuwait

January 2015 - January 2018

• Led and optimized Lebanese cuisine service operations, resulting in enhanced efficiency and elevated guest satisfaction.
• Fostered a collaborative team environment, enhancing communication and raising service standards.
• Developed and implemented targeted training programs for staff, leading to a marked improvement in customer service ratings.
• Built and maintained strong customer relationships, driving repeat business and loyalty to the brand.
• Managed inventory effectively, ensuring optimal stock levels and minimizing waste.
• Drove operational excellence, positioning the restaurant for growth and success in a competitive market.
Company industry:
Food & Beverage Production
Job role:
Customer Service and Call Center

Supervisor

September 2015 - January 2017

Naiif company

Al Kuwait, Kuwait

September 2015 - January 2017

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

---Senior waiter

January 2012 - January 2014

burj alhamam restaurant

Al Kuwait, Kuwait

January 2012 - January 2014

• Provided outstanding fine dining service, fostering guest satisfaction and loyalty, which drove repeat business and positive reviews.
• Spearheaded the development and implementation of standard operating procedures (SOP), enhancing operational efficiency and service delivery.
• Ensured strict adherence to food safety and hygiene regulations, cultivating a safe and compliant dining environment for both guests and staff.
• Thrived in high-pressure situations during peak hours, demonstrating strong leadership and problem-solving skills to maintain service excellence.
• Collaborated with kitchen and front-of-house teams to optimize workflow and elevate the overall dining experience, preparing for a managerial role.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

University Lebanon Francaises

June 2012

June 2012

Diploma, business administration, Management of companies

Lebanon

GPA (percentage): 70%

GPA (percentage): 70%

Bachelor's of Business, June2011_9. ♦ Institution: University Lebanon Francaises (ULF) ♦ Major: business administration, Management of companies

Lebanese university

July 2011

July 2011

Diploma, Administration And Business Administration

Lebanon

Lebanese university

July 2011

July 2011

Bachelor's degree, Administration And Business Administration

Lebanon

Skills

Leadership
Expert
Leadership
Expert
Inventory
Expert
Inventory
Expert
Management
Expert
Management
Expert
Sales
Expert
Sales
Expert
Teaching
Expert
Teaching
Expert
ACCESS
Intermediate
ACCESS
Intermediate
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
AS SALES
Expert
AS SALES
Expert
EXCEL
Intermediate
EXCEL
Intermediate
POWERPOINT
Intermediate
POWERPOINT
Intermediate
PUNCTUAL
Intermediate
PUNCTUAL
Intermediate
SALES
Expert
SALES
Expert
SELF MOTIVATED
Intermediate
SELF MOTIVATED
Intermediate
WORD
Expert
WORD
Expert
TIME MANAGEMENT
Intermediate
TIME MANAGEMENT
Intermediate
training,
Expert
training,
Expert
Teamwork
Intermediate
Teamwork
Intermediate
Restaurants
Expert
Restaurants
Expert
Restaurants Management
Expert
Restaurants Management
Expert
Planning
Expert
Planning
Expert
Problem Solving
Expert
Problem Solving
Expert
Staff Training
Intermediate
Staff Training
Intermediate
Training
Intermediate
Training
Intermediate
Management
Intermediate
Management
Intermediate
Hospitality
Intermediate
Hospitality
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
Teaching
Expert
Teaching
Expert
SalesLogix
Expert
SalesLogix
Expert
Marketing
Expert
Marketing
Expert

Social profiles

Languages

Arabic

Expert

English

Expert

French

Expert

Training and Certifications

Certifications
Food safety
Show credentials
Training
Training
Alshayacompany
Nov 2019
management
kafaat
Jun 2006

Hobbies and interests

reading, internet,running