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Nourhan Farid, ICT Presales Engineer

Nourhan Farid

ICT Presales Engineer·Channels By STC

Saudi Arabia

Bachelor's degree, Electronics Engineering

Work experience

Total years of experience: 14 years, 4 months

ICT Presales Engineer

February 2022 - Present

Channels By STC

Riyadh, Saudi Arabia

February 2022 - Present

Supports the local Sales organization/customers in determining the most technically, appropriate and cost-effective solutions and provide technical support during the meetings.
Company industry:
Telecommunications
Job role:
Information Technology

Data Analyst

February 2021 - February 2022

EXD

Riyadh, Saudi Arabia

February 2021 - February 2022

• Analyzing data using statistical techniques and providing reports.
• Understand business requirements in the BI context and design data models to convert raw data to meaningful insights.
• Perform SQL querying for best results
• Build front-end Dashboards and create visual interactive reports using Tools Like (Tableau, Power BI, Python, Matplotlib, Pandas, NumPy)
• Analyze data and present it through reports that can help in decision-making
• Perform DAX queries and functions in Power BI
• All my projects are added to my Freelancer account.
Company industry:
IT Services
Job role:
Engineering

Project Manager

August 2020 - February 2021

LinkQuest

Riyadh, Saudi Arabia

August 2020 - February 2021

• Maintaining project documentation, such as plans and reports.
• Assigning tasks and controlling schedules
• Communicating the project’s progress to team members and other stakeholders
Company industry:
Telecommunications
Job role:
Engineering

RF Optimization Sr. Engineer

May 2019 - July 2020

Vodafone - Egypt

Cairo, Egypt

I found this job using Bayt.com

May 2019 - July 2020

Optimization solution for GSM, UMTS & LTE.
• Perform advanced monitoring and review of radio
network Key Performance Indicators (KPIs).
• Diagnose all RF related problems such as
interference, dropped call, SDCCH failure.
• Prepare technical reports for performance of sites
per cluster for department executives.
• Support capacity optimization for special event by
adjusting network settings in order to achieve a
good tradeoff between capacity and coverage.
Company industry:
Telecommunications
Job role:
Engineering

Radio Planning Senior Engineer

January 2015 - May 2019

Vodafone - Egypt

Cairo, Egypt

January 2015 - May 2019

Upgrades Project manager for South Region
• Working on ACP project mainly for physical actions
on the existing sites to redesign the network for
coverage enhancing
• Participating in technical plans that are budget
submissions
• Coverage Plots on ATOLL Tool
• Using Opitmi tool for AFP and new sites frequency
plan.
• Supporting in the specials events and campaigns
made by commercial teams
• Mainly responsible for initial system design and
dimensioning, coverage planning, site identification
frequency planning
• Providing radio planning and pre-launch
optimization services for new sites
Company industry:
Telecommunications
Job role:
Engineering

Coverage Complaints Engineer

April 2013 - January 2015

Vodafone - Egypt

Cairo, Egypt

April 2013 - January 2015

Responsible for enhancement the network including
capacity studies for upgrades projects
• Responsible for capacity exercise to maintain
network KPI, s by determine the best solution
• Physical Optimization actions to maintain best KPI, s
• Handled U900 & L900 upgrades projects assessment
and implementation on existing network by doing
hardware assessment, with traffic and capacity
exercise
• Complaints SPOC by insuring handle customers
complaints without any violation and reach our
customer satisfaction, also initiate new process for
enterprise customers for the way of handling their
complaints with the maximum speed
Company industry:
Telecommunications
Job role:
Engineering

Technical Support Engineer

January 2012 - January 2013

VODAFONE EGYPT

Cairo, Egypt

January 2012 - January 2013

Company industry:
Telecommunications
Job role:
Information Technology

Education

Helwan University

July 2011

July 2011

Bachelor's degree, Electronics Engineering

Egypt

GPA (percentage): 78%

GPA (percentage): 78%

Skills

Management

Expert

Goal Orientation

Expert

self motivation

Expert

Leadership

Expert

Telecommunications

Expert

NETWORKING

Expert

OPTIMIZATION

Expert

RADIO

Expert

UMTS

Expert

UPGRADES

Expert

CITRIX

Expert

OSS

Expert

project management

Expert

Microsoft power bi

Intermediate

agile

Intermediate

Data Analyst

Intermediate

Management

Expert

Goal Orientation

Expert

self motivation

Expert

Leadership

Expert

Telecommunications

Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
Power BI Data Analyst
Jan 2023 - Jan 2024
PMP
Dec 2020 - Dec 2023

Hobbies and interests

Reading