Nourhan Saad, customer service

Nourhan Saad

customer service

Tasheel

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business administration & Banking
Experience
2 years, 3 Months

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Work Experience

Total years of experience :2 years, 3 Months

customer service at Tasheel
  • United Arab Emirates - Dubai
  • January 2017 to June 2017

* Main responsibilities:
1- Follow up the work process.
2- Doing daily reports.
3- Dealing with and take the acceptance for the work done from the manager.
4- Marketing & registration for 1 year in Dubai
5- Identifying prospective clients and conducting sales visits to explore potential business opportunities by identifying their provided innovative product solution to address customers protection, long term saving and investment needs.
6- Ensuring the clients f ulf ill all needed documents and medical eximination, strong closing skills.
7- Following up of the developments of clients need and maintaining good long terms relation with customers to insure maximum clients satisfaction.

Teller at El ferdan exchange
  • United Arab Emirates - Sharjah
  • January 2014 to August 2014

* Main responsibilities:
1- Follow up the work process.
2- Doing daily reports.
3- Dealing with and take the acceptance for the work done from the manager.
4- Marketing & registration for 1 year in Dubai
5- Identifying prospective clients and conducting sales visits to explore potential business opportunities by identifying their provided innovative product solution to address customers protection, long term saving and investment needs.
6- Ensuring the clients f ulf ill all needed documents and medical eximination, strong closing skills.
7- Following up of the developments of clients need and maintaining good long terms relation with customers to insure maximum clients satisfaction.

customer service at Bank ElAhly
  • Egypt - Cairo
  • February 2012 to February 2013

* Main responsibilities:
1- Follow up the work process.
2- Doing daily reports.
3- Dealing with and take the acceptance for the work done from the manager.
4- Marketing & registration for 1 year in Dubai
5- Identifying prospective clients and conducting sales visits to explore potential business opportunities by identifying their provided innovative product solution to address customers protection, long term saving and investment needs.
6- Ensuring the clients f ulf ill all needed documents and medical eximination, strong closing skills.
7- Following up of the developments of clients need and maintaining good long terms relation with customers to insure maximum clients satisfaction.

Education

Bachelor's degree, Business administration & Banking
  • at faculty of English commerce
  • June 2013

Specialties & Skills

CLIENTS
CLOSING
CUSTOMER SERVICE
MARKETING
MICROSOFT OFFICE
SALES VISITS
SATISFACTION

Languages

Arabic
Expert
English
Expert