Oday alhassoun, Shop Owner

Oday alhassoun

Shop Owner

Mechatronics jo

Location
Jordan
Education
Bachelor's degree, Business Administration
Experience
5 years, 0 Months

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Work Experience

Total years of experience :5 years, 0 Months

Shop Owner at Mechatronics jo
  • Jordan - Amman
  • My current job since January 2022

am the owner and founder for Mechatronicsjo

to get more information on my project please visit my website which i built with my own hands.

https://mechatronicsjo.com/

Sales Representative at Zain - Jordan
  • Jordan - Amman
  • October 2021 to December 2021

Sme business management

Sales Representative at Mada Jordan
  • Jordan - Amman
  • August 2021 to December 2021

job role description :
communicating the benefits of a company's products in order to drive sales. Sales reps serve as the point of contact between a business and its prospects or clients and have a range of responsibilities including identifying and educating prospective customers while supporting existing clients with information and assistance that relates to products and services. Qualifications often include strong interpersonal and communication skills as well as a Bachelor's degree in business or related fields.

My current job role duties and responsibilities include:
1-Selling products and services using solid arguments to prospective customers
2-Performing cost-benefit analyses of existing and potential customers
3-Maintaining positive business relationships to ensure future sales.

Customer Service /CSFL (TAC) at Cisco Systems
  • Jordan - Amman
  • April 2020 to October 2021

Here are several core tasks common to all Cisco network engineers, such as:

1-Create and Configure Networks.
Cisco network engineers install, maintain, and configure Cisco networks.

2-Resolve Technical Issues..
troubleshoot and test Cisco networks. Technical issues include network-related problems, system failures

3-Apply Security Updates:
Applying security techniques, Cisco network engineers ensure proper controls in access, logging,

4-Test and Evaluate Software:
Testing and evaluating software and hardware, Cisco network engineers ensure reliability.

5-Assess Network Performance:
make recommendations for network planning and upgrades on systems.

customer service representative at Aramex - United Arab Emirates
  • Jordan - Amman
  • October 2019 to March 2020

1-Serves customers by providing product and service information and resolving product and service problems.

2-Attracts potential customers by answering product and service questions and suggesting

3-information about other products and services.

4-Opens customer accounts by recording account information.

5-Maintains customer records by updating account information.

6-Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting 7-correction or adjustment, and following up to ensure resolution.

8-Maintains financial accounts by processing customer adjustments.

9-Recommends potential products or services to management by collecting customer information and analyzing customer needs.

10-Prepares product or service reports by collecting and analyzing customer information.

11-Contributes to team effort by accomplishing related results as needed.

Sales & Marketing representative at bahra cables
  • Saudi Arabia
  • December 2016 to April 2017

analysing and investigating price, demand and competition devising and presenting ideas and strategies promotional activities compiling and distributing financial and statistical information writing reports organising events and product exhibitionsmonitoring performance managing campaigns on social media.

Education

Bachelor's degree, Business Administration
  • at Applied Science Private University
  • June 2015

Core Courses - Strategic management - Sales management - Human resource management - Total quality management - Business Communications -decision maker

Specialties & Skills

Collaborative Problem Solving
Problem Analysis
Problem Solving
Event Sales
E commerce
microsoft office and Windows application
Communication skills
Strong customer service skills
Excellent communication and negotiation skills
problem solving
marketing research
marketing management
soft skills
Negotiation skills

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

symantec end point security (advance content) i (Certificate)
Date Attended:
June 2021
Valid Until:
June 2021
vsp (veam sales professionals) (Certificate)
Date Attended:
June 2021
Valid Until:
June 2021
Veeam Technical Sales Professional (VMTSP) (Certificate)
Date Attended:
May 2021
Valid Until:
May 2023
Sonic wall certification (Certificate)
Date Attended:
May 2021
Valid Until:
May 2023
Microsoft Technology Associate (Certificate)
Date Attended:
May 2021
Valid Until:
May 2023
NSE 3 (Certificate)
Date Attended:
May 2021
Valid Until:
May 2023
NSE 2 (Certificate)
Date Attended:
May 2021
Valid Until:
May 2023
NSE 1 (Certificate)
Date Attended:
May 2021
Valid Until:
May 2023
NSE 5 (Certificate)
Date Attended:
May 2021
Valid Until:
January 2023

Hobbies

  • kick boxing
  • Reading