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omair mohammed, Customer Service Officer

omair mohammed

Customer Service Officer·Al Ettihad Credit Bureau

United Arab Emirates

High school or equivalent, Biotechnilogist

Work experience

Total years of experience: 2 years, 9 months

Customer Service Officer

August 2017 - December 2017

Al Ettihad Credit Bureau

Dubai, United Arab Emirates

August 2017 - December 2017

-Issuing Credit Reports For Customer
-Reporting to Banks if the customer has any disputes on the report
-Not to waste to much time with the customer finish with in a 3-5 mins time frame

Company industry:
Public Administration
Job role:
Customer Service and Call Center

Guest Ambassodor (Customer Service)

April 2014 - April 2016

EMAAR-BurjKhalifa-AtTheTop

Dubai, United Arab Emirates

April 2014 - April 2016

Shift Base Job, Sales, Organization Of Operation, Protocol, Guiding VIP Guests Around The Burj, Rotation every hour, Team Work.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

beginner

July 2008 - September 2008

Modhesh Fun City ( Airport Expo ) 4 Years Experince in costumer service

Dubai, United Arab Emirates

July 2008 - September 2008

costumer service, Sales . 4 Years working as a part time over there in my summer vacation .

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Sales

Education

Biotechnology University College

February 2011

February 2011

High school or equivalent, Biotechnilogist

United Arab Emirates

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Skills

Challenges
Expert
Challenges
Expert
Computer Skills
Expert
Computer Skills
Expert
Timeshare
Expert
Timeshare
Expert
Team Leadership
Expert
Team Leadership
Expert
Learner
Expert
Learner
Expert
Computer SoftwarelHardware
Expert
Computer SoftwarelHardware
Expert
costumer service
Expert
costumer service
Expert
Team Work
Expert
Team Work
Expert
Creativity
Expert
Creativity
Expert
Time Manegment
Expert
Time Manegment
Expert
Leadership
Expert
Leadership
Expert
Ability to work under pressure
Expert
Ability to work under pressure
Expert
Communication
Expert
Communication
Expert
Challenges
Expert
Challenges
Expert
Computer Skills
Expert
Computer Skills
Expert
Timeshare
Expert
Timeshare
Expert
Team Leadership
Expert
Team Leadership
Expert
Learner
Expert
Learner
Expert

Languages

Arabic
Expert
English
Expert
Urdu
Expert

Training and Certifications

Certifications
ICDL- International Computer Driving Licence
Jul 2008
Certified Business Professional [Sales]
Jul 2010
Certified Business Professional [Leadership]
Jul 2010
Certified Business Professional [Customer Service]
Jul 2010