محمد حافظ عبد الرحمن عمر عمر, Network engineer

محمد حافظ عبد الرحمن عمر عمر

Network engineer

(Massilatech (one of Metco group

Location
Saudi Arabia - Riyadh - Al-Shemal
Education
Bachelor's degree, Telecom Engineer
Experience
15 years, 5 Months

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Work Experience

Total years of experience :15 years, 5 Months

Network engineer at (Massilatech (one of Metco group
  • Saudi Arabia - Riyadh
  • My current job since June 2018

Ip engineer
First project DwDm
Cisco with Zain

Second project
WiFi with Zain
Using cisco

Transmission&IP/MPLS support engineer at Middle East Telecommunication Company (METCO)(Sudan/Kuwait/Oman/Saudi Arabia/UAE/Lebanon/Iraq)
  • Sudan - Khartoum
  • February 2011 to May 2018

• Fault Management on all Zain Sudan Tellabs nodes in Transmission Network ( Tellabs -8860/8660/DXX6300 )
• Installation, Configuration, Testing and Commissioning and Performs preventive maintenance on all mentioned product (TELLABS equipment: 8860 - 8660 - 8630-DXX6300-7100)
• Plan LLD Design, Tellabs 8600/8800 ip/mpls networks, DXX 6300 SDH network
• Configure several IP/MPLS PWE/IPVPN services such as :
 ATM VP-VP, VC-VC circuits, and ip over ATM
 L2 Ethernet circuits Pseudo-wire
 TDM Pseudo-wires
 L3 IP VPN,
• Also configure BGP, OSPF, IP/MPLS, LDP, RSVP, VRRP, VPLS protocols and IRB interfaces.
• SDH DXX circuit creation & troubleshooting such as AU-4, TU-3, TU-12 circuits
• Configure Quality of service and traffic engineering access and core network
• Perform equipment and circuits testing by using PDH/SDH/SONET/ATM analyzers, optical power meters, OTDR.
• Perform Network optimization and Configure OoS/Traffic Engineering using RSVP Tunnels.
• INM management system installations and maintenance.
• On-call 24/7 as Second Line support
• Perform fast and accurate resolution on time of link failure, system outage or network degradation
• To ensure rapid and accurate technical solutions to customers problems,
• Ensure that the network and services operate at optimum quality and efficiency levels and that operation targets are maintained and exceeded where possible
• Investigate and prepare outage/incident report
• Work in interoperability of different mobile network elements, BTS, NODEB, BSC, RNC, MGW, and VAS with Tellabs equipment
• Excellent knowledge & practices (Tellabs DWDM 7100 Training ) in DWDM Technology & Ericsson T.N

call center agent at Zain
  • Sudan - Khartoum
  • October 2009 to November 2010

• Receive and handle both In-bound and Out-bound calls and respond to emails
• handle customer inquiries
• research required information using available resources
• manage and resolve customer complaints
• provide customers with product and service information
• enter new customer information into system
• update existing customer information
• process orders, forms and applications
• identify and escalate priority issues
• route calls to appropriate resource (back office)
• follow up customer calls where necessary

Telecommunication Engineer. In Technical Services Directorate, Telecommunication Division. at National Electricity Corporation
  • Sudan - Khartoum
  • April 2007 to March 2008

• Troubleshoots, installs, Maintains, and repairs VHF, UHF radio communication systems.
• Repairs and installs radio antenna (base station (fixed) and mobile station (vehicles)), and ensures compliance with requirements.
• Performs analysis of VHF, UHF transmitters to ascertain power output, frequency tolerance, deviation, distortion, and other factors affecting transmission.
• Maintains and repairs VHF, UHF portable and mobile radio equipment.
• Performs checks of radio systems at base station sites to include checking receiver and transmitter parameters
• Also have work in FIBER OPTIC+ SCADA+ PLC+ PDH/SDH+ MICROWAVE as trainees.

Education

Bachelor's degree, Telecom Engineer
  • at Jordanian Sudanese college
  • February 2007

a Bachelor of Science (Honours) Electrical & Electronic Engineering, with major in telecommunication Engineering.

Specialties & Skills

Microsoft Office
Customer Service
Project Management
Fiber Optics
PDH SDH
office/word- excel-powerpoint
computer network
autocad 14
microsoft office visio

Languages

English
Expert

Memberships

المحلس الهندسي السوداني
  • مهندس اتصالات
  • March 2018

Training and Certifications

CCNP (Certificate)
Date Attended:
March 2020
Training certificate in DWDM– TELLABS CENTER – MALYSIA (Certificate)
Date Attended:
November 2011
Valid Until:
December 2011
CCNA (Certificate)
Date Attended:
July 2019
إدارة المشاريع كمهارة حياتية (Certificate)
Valid Until:
April 2026
Certificate in Chartered Project Management Consultant ChPMC (Certificate)
Date Attended:
December 2015
Valid Until:
January 9999
SCADA (Certificate)
Date Attended:
April 2009
Valid Until:
June 2009
Training certificate in EXFO TESTING EQUIPMENT- TELLABS CENTER- DUBAI (Certificate)
Date Attended:
February 2012
Valid Until:
February 2012

Hobbies

  • FOOTBALL